AI Solutions Analyst

ARCO Companies • Chicago, IL

4d

About The Position

The AI Solutions Analyst is part of ARCO’s Innovation team and identifies and solves business problems using AI. The role works directly with departments across the company—including preconstruction, accounting, HR, safety, legal, and marketing—to understand their work and build AI agents and workflows on ARCO’s platforms. The analyst owns initiatives end to end, from initial discovery through implementation and adoption, and measures success by the time saved for ARCO associates.

The analyst prioritizes opportunities with business and department leaders, designs and builds solutions using tools such as Claude, Claude Code, and Glean, and connects them to core systems. Solutions are prototyped, piloted with real teams, refined based on feedback, and rolled out with training and adoption support. The role also measures outcomes, works with IT, Data & Analytics, and Security to follow AI governance and data privacy requirements, evaluates vendor tools, documents solutions for ongoing maintenance, and hands mature solutions to their long-term owners.

Requirements

• 2–5 years of experience solving operational problems with technology in a role such as business or systems analyst, operations or process improvement, consulting, product, data and analytics, or as a builder able to demonstrate relevant work.
• Hands-on experience building AI agents, assistants, or automated workflows using tools such as Claude, ChatGPT, Microsoft Copilot Studio, Glean, Power Automate, n8n, Zapier, or similar; candidates will be asked to demonstrate something they have built.
• Ability to read and write Python, SQL, or JavaScript with AI assistance, work with APIs, and use the command line (CLI).
• Strong discovery skills, including the ability to elicit underlying problems from busy associates and distinguish requested solutions from actual needs.
• Product instincts, including scoping small, shipping early, and using real-world usage to guide subsequent work.
• Outstanding communication skills and ability to engage technical and non-technical stakeholders.
• Exceptional customer service skills.

Nice To Haves

• Construction, AEC, or other field-based industry experience.
• Experience with Procore, Viewpoint, Power BI, or Microsoft Fabric.

Responsibilities

• Embed with departments and project teams to observe work and identify high-value problems and bottlenecks.
• Assess and prioritize opportunities by business impact, including hours saved, risk reduced, and capacity created, in collaboration with the VP and department leaders.
• Design and build AI agents and workflows on ARCO platforms and connect them to core systems.
• Prototype solutions, pilot them with real teams, gather feedback, and iterate.
• Roll out successful solutions by preparing quick-start guides, training initial users, establishing department champions, and driving adoption.
• Measure and report outcomes such as usage, time saved, and errors avoided, and recommend next steps.
• Partner with IT, Data & Analytics, and Security to obtain appropriate data access and comply with AI governance, data security, and privacy guardrails.
• Help triage and develop ideas submitted through ARCO’s AI ideas program and turn selected ideas into funded initiatives.
• Evaluate vendor AI tools and features against internal build options and provide recommendations to leadership.
• Document solutions so others can maintain them and hand mature solutions to their long-term owners.
• Stay current on AI capabilities and explain relevant opportunities to the business in plain language.

Benefits

• Industry-leading performance-based bonus program.
• Employee Stock Ownership Plan (ESOP).
• Traditional and Roth 401(k).
• Tuition reimbursement for associates.
• Scholarship for associates’ children up to $28,000 per child.
• One-month paid sabbatical after every five years of employment, plus $5,000 for travel.
• One week of paid volunteer leave each year.
• 100% charitable match.
• Medical, dental, and vision insurance coverage.
• 100% paid 12-week maternity leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed