Legal AI Solutions Analyst
About The Position
The Legal AI Solutions Analyst provides day-to-day operational support for the firm’s portfolio of AI-enabled products. The role translates business needs into practical workflows and copilots, builds and tests solutions, and supports adoption through hands-on development in existing firm platforms and data sources. It is attorney-facing and requires consultative skills and basic knowledge of legal workflows. The analyst designs and implements AI-powered workflows to improve attorney productivity and client service delivery, working closely with legal teams to turn business needs into solutions using generative AI platforms. The role also supports adoption and enablement through frontline user support, documentation, testing, and issue tracking; captures feedback; maintains user-facing resources; and helps provide a consistent user experience. Regular collaboration includes colleagues in Knowledge and Innovation, IT, other departments, and third-party AI vendors.
Requirements
- Bachelor’s degree required.
- At least 3 years of experience in legal technology, a law firm, or AI workflow design; legal background is highly desirable.
- Experience as a prompt engineer, or in product support or business analysis with exposure to low/no-code automation.
- Strong knowledge of generative AI, including LLMs, RAG, and agentic AI, if not holding relevant certifications.
- Basic Python or scripting skills; API familiarity is a plus for future projects.
- Strong problem-solving and communication skills, including the ability to present complex data to non-technical audiences.
- Consultative approach and ability to engage legal professionals and stakeholders.
- Curiosity, self-motivation, teamwork, critical thinking, and decision-making under pressure.
- Strong interpersonal skills and experience working with cross-functional teams.
- Growth mindset and interest in becoming a power user and suggesting process and tool improvements.
Nice To Haves
- JD (Juris Doctor), LL.M. (Master of Laws), or professional certifications such as CP (Certified Paralegal), APC (Advanced Paralegal Certification), or PP (Professional Paralegal), combined with demonstrated interest in legal technology.
- Certifications such as Microsoft Power Platform, Copilot Studio, or AI Builder.
- Familiarity with platforms such as Harvey, Hebbia, or similar legal AI tools, and ability to learn firm-specific systems.
- Experience working in a law firm, legal department, or legal technology company, with working knowledge of legal terminology.
- Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
Responsibilities
- Partner with attorneys and practice groups to identify and prioritize AI-driven workflow automation opportunities, and translate objectives into solutions and AI agents.
- Design, prototype, and deploy AI-powered workflows for tasks such as document review, due diligence, contract analysis, and legal research.
- Act as a liaison between legal and technical teams, ensuring requirements are met and capabilities are explained.
- Monitor, test, and optimize AI workflows; develop reusable templates and best practices.
- Provide training, documentation, and user support to drive adoption of AI tools.
- Ensure compliance with ethical standards, data privacy laws, and firm policies.
- Stay current on legal AI tools and recommend enhancements to maintain competitive advantage.
- Capture user feedback, maintain user-facing resources, and support solution deployment and ongoing enhancements.
Benefits
- Supportive collaborative culture and professional development.
- Opportunity to shape the future of legal services through cutting-edge technology and gain experience customizing and deploying AI/ML solutions in the legal sector.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
