Staff Analyst, AI Solutions

Seagate Technology•Shakopee, MN

1d•Onsite

About The Position

Engineering IT is transforming IT operations, engineering applications, and enterprise custom applications through intelligent automation, predictive analytics, and AI-enabled solutions. The team is building capabilities to improve IT operations, vulnerability prioritization and remediation, and future business operations through intelligent, data-driven platforms that improve operational efficiency, accelerate decision-making, strengthen security outcomes, and enhance user experience. The AI Solutions Analyst works with business and IT teams to identify opportunities to apply AI and automation to improve processes, increase efficiency, strengthen security, and support better decision-making. The role turns ideas into practical solutions, from early concepts and prototypes through implementation and adoption. It analyzes workflows and data readiness, designs and validates AI-enabled solutions, supports their integration and production readiness, and helps implement, measure, and continuously improve them.

Requirements

Experience analyzing IT operations, ITSM processes, enterprise applications, or business workflows.
Strong analytical and problem-solving skills, including the ability to identify process gaps, automation opportunities, and measurable areas for improvement.
Familiarity with enterprise applications, REST APIs, workflow automation, and system integration concepts.
Experience using Python or similar scripting languages for automation, data analysis, prototyping, or AI solution development.
Good understanding of information security principles, responsible AI practices, and data governance considerations.
Familiarity with Generative AI, Agentic AI, Predictive AI, Retrieval-Augmented Generation (RAG), and AI solution design concepts.
Strong communication and stakeholder management skills, including the ability to work effectively across global teams and time zones.

Nice To Haves

Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering, Data Science, or a related discipline and 8+ years of experience; or a master’s degree in the same fields and 6+ years of experience; or a PhD and 3+ years of experience; or equivalent education and experience.
IT operations and service management experience with Freshservice, ServiceNow, JIRA, CMDB, or similar ITSM tools and practices.
Exposure to AI agents, workflow automation, GitHub Copilot, LangChain, n8n, Copilot Studio, or similar AI and automation tools.
Familiarity with data analytics, process mining, dashboarding, and business intelligence tools such as Power BI or Tableau.

Responsibilities

Analyze IT operations, enterprise applications, and business workflows to identify opportunities for AI, automation, and measurable process improvement.
Partner with stakeholders to understand business requirements, pain points, operational constraints, and success measures.
Assess data sources, data ownership, data quality, and integration readiness for AI-enabled solutions.
Design practical, scalable AI-enabled workflows and automation concepts aligned with business outcomes.
Build prototypes, proofs of concept, and workflow demonstrations to validate feasibility and user value.
Support solution integration using enterprise platforms, APIs, automation tools, and approved AI technologies.
Partner with the AI Center of Excellence and IT teams to translate concepts into secure, production-ready solutions.
Collaborate with Enterprise Applications, Global Infrastructure Support, Information Security, Factory Information Systems, and business stakeholders to support delivery and adoption.
Support implementation, change management, user adoption, documentation, and continuous improvement of AI-enabled solutions.
Track business outcomes, measure impact, and recommend optimization opportunities after deployment.

Benefits

Eligibility to participate in a discretionary bonus program.
Medical, dental, vision, and life insurance.
Short- and long-term disability.
401(k).
Employee stock purchase plan.
Health savings account.
Dependent care and healthcare spending accounts.
Paid time off, including 12 holidays, flexible time off pursuant to Seagate policy, and a minimum of 48 hours of paid sick leave.
16 weeks of paid parental leave.
On-site fitness center, wellness programs, tournaments, and group workouts.
On-site café with freshly sourced foods and specialty coffees.