AI Solution Lead, Senior Consultant - Remote
About The Position
Optum Insight is building a new AI-first Provider Technology Consulting practice to help healthcare systems transform how they work with AI. The AI Solution Lead – Senior Consultant designs AI solutions, redesigns workflows, and drives measurable innovation for the company and its clients. The role calls for self-motivation, individual leadership, and team collaboration, and involves advising provider clients on AI-enabled clinical, revenue cycle, and administrative processes. The position is remote from anywhere in the U.S. However, hires in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. Remote employees must comply with UnitedHealth Group’s Telecommuter Policy. Travel of up to 25% is required for business needs. The role’s annual salary range is $91,700–$163,700 for full-time employment, with pay depending on factors including local labor markets, education, work experience, and certifications. Benefits and incentives are subject to eligibility requirements.
Requirements
- At least 5 years of healthcare operations experience in clinical, revenue cycle, or administrative work, with the ability to document and redesign workflows.
- At least 3 years of consulting or client-facing advisory experience, including leading working sessions and presenting to senior stakeholders.
- At least 3 years of healthcare domain knowledge and system configuration experience.
- At least 2 years applying AI, automation, or analytics capabilities to business problems, including familiarity with current AI tooling and the ability to match capabilities to use cases.
- At least 2 years of experience applying prioritization or scoring frameworks to sequence initiatives or use cases.
- Willingness to travel up to 25% for business needs.
- Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
- Candidates must pass a drug test before beginning employment.
Nice To Haves
- Hands-on experience with EHR-native AI such as Epic or Oracle Health, and/or enterprise AI tools such as Microsoft Copilot or Anthropic Claude.
- Experience with Oracle Health (Millennium) or Epic modules and solutions.
- Experience building current-state and future-state process maps and business cases with defined value KPIs.
- Familiarity with AI governance, responsible AI, and value-measurement or ROI-tracking approaches.
- Proficiency with MS Excel, Visio, PowerPoint, and SharePoint.
Responsibilities
- Design end-to-end AI solutions for provider clients, assessing EHR-native AI, enterprise tools, and agentic platforms and recommending suitable capabilities for each use case.
- Document current-state clinical, revenue cycle, and administrative workflows, then redesign them as future-state AI-enabled workflows with human oversight.
- Use structured prioritization frameworks, including value, effort, risk, and strategic fit, to score and sequence high-impact AI use cases into an actionable roadmap.
- Translate solution designs into implementation specifications, gap analyses, and success measures that connect technology to client outcomes and ROI.
- Lead client working sessions, discovery interviews, and executive readouts with clinical, IT, and operational stakeholders.
- Collaborate with end users to design and enhance systems.
- Identify system optimization and enhancement opportunities.
- Participate in implementation, upgrade, and enhancement projects.
- Develop and maintain training and enablement materials.
- Facilitate stakeholder communication from requirements through implementation.
- Build relationships with end users and business partners.
- Design, develop, and deploy AI-powered solutions for complex business challenges, emphasizing responsible AI use.
- Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement.
- Evaluate emerging trends to inform solution design and strategic innovation.
- Partner with governance and compliance teams to ensure AI-enabled workflows meet responsible AI and risk standards.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
