AI Product Mgr
About The Position
Inova Health is seeking an AI Product Manager to own the systemwide AI product portfolio and investment cases, establish multi-year roadmaps and success metrics, and oversee AI products throughout their lifecycle. The role leads cross-functional teams using agile methodologies and guides innovation intended to improve system performance, workflows, and patient outcomes. It ensures AI initiatives align with IT architecture, institutional priorities, and regulatory requirements, and integrates AI tools with clinical and operational systems such as Epic, ERP, and CRM. The position is accountable for AI product privacy and security by design, including PHI-safe architectures for RAG and GenAI. It partners with Security, Compliance, and Legal on threat modeling and incident playbooks; monitors post-deployment drift, bias, safety, and product KPIs; and manages retraining, decommissioning, lifecycle optimization, total cost of ownership, and budgets. It also leads build/buy/partner analyses and vendor negotiations, including MSAs and BAAs with measurable SLAs. This is a full-time, daytime role with regular office hours Monday through Friday, performed fully remotely for candidates residing in VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, or WV.
Requirements
- Bachelor's degree in healthcare management, mathematics, economics, data science, engineering, or another quantitative data and analytics field, or four years of relevant professional experience in lieu of a degree.
- Seven years of experience in product management, including three years leading AI/ML products (supervised/unsupervised and/or GenAI/RAG) in a regulated or safety-critical environment.
- Epic certification in Resolute HB and/or Resolute PB, Prelude, or Cadence.
Nice To Haves
- Epic certification in HIM.
- Epic certification in EpicCare.
- Epic certification in Ambulatory.
- Epic certification in HOD.
- Epic certification in Charge Router.
- Epic certification in Tapestry.
- Epic certification in Referrals and Authorizations.
Responsibilities
- Own the systemwide AI product portfolio and investment cases; set multi-year roadmaps and success metrics tied to quality, access, safety, clinician experience, and affordability.
- Chair product councils and approve model release gates and decommissioning.
- Drive innovation to improve system performance, workflows, and patient outcomes.
- Ensure AI initiatives comply with IT architecture, institutional priorities, and regulatory standards.
- Lead cross-functional teams through the full AI product lifecycle using agile methodologies.
- Oversee vendor selection, solution design, data pipeline development, and implementation.
- Integrate AI tools into clinical and operational systems, including Epic, ERP, and CRM.
- Liaise between IT, clinical, analytics, and operational stakeholders.
- Translate technical requirements into business cases and communicate value to executives.
- Promote user adoption through training, documentation, and change management support.
- Ensure compliance with HIPAA, cybersecurity, and model governance policies.
- Own privacy by design and security by design in AI products; ensure PHI-safe architectures for RAG/GenAI; partner with Security, Compliance, and Legal on threat modeling and incident playbooks.
- Define and monitor post-deployment surveillance for drift, bias, and safety signals; trigger retraining, data remediation, or rollback as needed.
- Publish product KPIs, including quality, throughput, user adoption, and ROI, as well as cost to serve.
- Manage model retraining, decommissioning, and lifecycle optimization.
- Own AI product TCO and budgets, including cloud, model hosting, labeling, and commercial LLM usage.
- Lead build/buy/partner analyses and negotiate vendor MSAs/BAAs with measurable SLAs.
- Lead continuous improvement efforts for AI tools and processes.
Benefits
- Medical, dental, and vision coverage.
- Team member wellness program.
- Inova matches the first 5% of eligible retirement contributions, starting on the first day.
- Up to $5,250 per year in education assistance.
- Up to $10,000 in student loan assistance.
- Up to 25 mental health coaching or therapy sessions per person per year at no cost for team members, their spouses/partners, and their children.
- Paid time off.
- Paid parental leave.
- Flexible work schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
