AI-Powered UI/UX & Digital Experience, AVP

Mitsubishi UFJ Financial Group • Jersey City, NJ

8d • Hybrid

About The Position

MUFG is seeking an experienced AI-Powered UI/UX & Digital Experience, AVP to lead the strategy, architecture, and delivery of modern digital experiences across customer, employee, and partner platforms. The role drives front-end innovation, AI-powered user experiences, design system governance, and enterprise digital transformation initiatives.

The selected colleague will work at an MUFG office or client site four days per week and remotely one day per week. The role partners with Product, Engineering, Security, Architecture, and Business teams to deliver digital solutions that meet accessibility, security, regulatory, and compliance expectations. The position may also be eligible for discretionary performance-based bonus and/or incentive compensation.

Requirements

• At least 5 years of software engineering experience in enterprise environments.
• At least 5 years of experience in UI/UX Engineering, Digital Experience, Front-End Development, or Architecture.
• Expertise with React, Angular, TypeScript, JavaScript, HTML5, CSS3, responsive design, and micro-frontend architecture.
• Experience building enterprise design systems and reusable front-end platforms.
• Strong understanding of user experience design, accessibility, customer journey mapping, and digital optimization.
• Experience in Banking, Commercial Banking, Payments, Treasury Services, Digital Channels, Customer Onboarding, CIAM, Authentication, or Financial Services.
• Knowledge of regulatory, cybersecurity, privacy, risk, and compliance requirements impacting digital platforms.
• Bachelor’s degree in Computer Science or a closely related discipline, or equivalent professional experience.

Nice To Haves

• Hands-on experience with Generative AI platforms such as Azure OpenAI, GPT, Claude, Gemini, or similar technologies.
• Experience designing AI copilots, virtual assistants, conversational experiences, and workflow automation solutions.
• Knowledge of Prompt Engineering, Human-AI Interaction (HAI), Conversational UX, and AI design patterns.
• Experience with RAG, Semantic Search, Knowledge Assistants, and Agentic AI solutions.
• Understanding of Responsible AI principles, including transparency, explainability, privacy, governance, accessibility, and security.

Responsibilities

• Lead the design and delivery of enterprise-scale digital applications and user experiences.
• Define front-end architecture standards, engineering best practices, and UX governance.
• Drive modernization of legacy applications to cloud-native React and Angular platforms.
• Develop and govern enterprise design systems, UI component libraries, and reusable frameworks.
• Partner with Product, Engineering, Security, Architecture, and Business teams to deliver innovative digital solutions.
• Ensure compliance with WCAG 2.1 AA accessibility standards, security requirements, and regulatory expectations.
• Champion AI-powered digital experiences, including copilots, conversational interfaces, intelligent search, and personalization solutions.

Benefits

• Comprehensive health and wellness benefits.
• Retirement plans.
• Educational assistance and training programs.
• Income replacement for qualified employees with disabilities.
• Paid maternity and parental bonding leave.
• Paid vacation, sick days, and holidays.
• Potential eligibility for discretionary performance-based bonus and/or incentive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior