Defines and implements the portfolio / product strategy for data analytics and AI that support business objectives. Partners with designers, data engineers, data scientists and agile development teams to define and deliver products with a focus on user experience. Innovates to enhance and/or develop new products in order to improve the customer experience. Manages risks associated with products to ensure compliance and risk management. Provides strategic input into business decisions as a trusted advisor. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Acts as a subject matter expert on relevant regulations and policies. May network with industry contacts to gain competitive insights and best practices. Provides recommendations on product lifecycle. Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals. Develops the business case by identifying needs, analysing potential options and assessing expected return on investment. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Acts as the prime subject matter expert for internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Defines business requirements for analytics & reporting to ensure data insights inform business decision making. Oversees the development of business analytics and insights including: portfolio profitability tracking, product analytics, revenue forecasts, operations metrics, trend analytics and predictive modelling. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the development of the communication strategy focusing on positively influencing or changing behaviour. Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Leads/participates in the design, implementation and management of core business/group processes. Develops and maintain directives and policies for products. Oversees the design, development, and implementation of tools and training required to deliver business results. Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements. Partners with designers, data engineers, data scientists and agile development teams to define and deliver products to support business objectives with a focus on user experience. Defines the scope of development for new products and on-going feature enhancements. Manages portfolio of new and existing products, owns product roadmaps, offerings, new feature prioritization and manages backlog items. Develops and presents business case justification for new products and feature enhancements. Analyzes information and metrics for product customer satisfaction, identifies areas of improvement and incorporates feedback. Maintains understanding of partner and vendor roadmaps, and understands how to leverage technologies to ensure business value. Understands and keeps up-to-date with emerging technologies, trends and innovative solutions being implemented across the industry. Continuously improves processes to identify issues and deliver optimal customer experience. Works with partners to develop materials and training for salesforce, and manages change as needed. Builds effective relationships with internal and external stakeholders, including vendors. Ensures alignment between stakeholders. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree