AI Performance Test Technician

Dell Technologies•Austin, TX

1d•Onsite

About The Position

Dell's Client Product Group (CPG) is seeking a Test Technician to support the Thermal, Power, Performance, and Acoustics (TPPA) team. The role supports performance engineering by executing tests, collecting and organizing data, preparing test systems, and maintaining lab equipment. AI-assisted productivity tools are part of daily work to streamline routine tasks and accelerate data analysis. The team integrates current technologies, including AI, into Dell consumer and commercial products. The position is based in Austin, Texas.

Requirements

Strong computer literacy, including comfort with PC operating systems.
Detail-oriented and self-motivated, with strong organizational skills and the ability to follow structured test procedures and document results thoroughly.
Basic understanding of PC hardware components, including CPUs, GPUs, memory, storage, and motherboards.
Comfort with light mechanical work and ESD-safe handling.
Basic familiarity with spreadsheet tools such as Excel or Google Sheets for data collection and simple analysis.
Strong communication skills and ability to work well in a team-oriented lab.
Willingness to learn AI-assisted productivity tools as part of daily workflows.

Nice To Haves

Associate's or Bachelor's degree, in progress or completed, in a related field, or equivalent hands-on experience.
0–3 years of experience in a lab, testing, or technical support environment.
Familiarity with benchmark tools such as Cinebench, 3DMark, PCMark, or Geekbench, or willingness to learn.
Familiarity with power or thermal measurement tools such as multimeters, thermocouples, or IR cameras.
Basic scripting or automation skills in Python, PowerShell, or Batch to support test execution.
Experience using AI tools such as ChatGPT, Copilot, or AI-based data analysis to improve efficiency or automate routine tasks.
A+ certification, CompTIA certification, or similar technical certification.

Responsibilities

Execute performance benchmark and validation tests on mobile and desktop PC platforms according to established test plans.
Prepare test systems, including hardware setup, operating system installation, driver and BIOS updates, and tool installation.
Log, organize, and maintain accurate test data in shared databases and reporting tools.
Use AI to provide preliminary data analysis in support of engineering decisions.
Perform light mechanical and electrical tasks, including swapping components such as RAM, SSDs, thermal solutions, and batteries, and connecting power measurement equipment and thermal sensors.
Maintain lab organization, inventory, and equipment calibration schedules.
Collaborate with architects and thermal, BIOS, and software engineers on cross-functional testing.