AI Operations - Rokt Residency

Rokt•New York, NY

3d•$85,000 - $125,000•Onsite

About The Position

The Rokt Residency is an 18-week, full-time, paid early-career program for AI Operations Associates working from Rokt’s New York City office. This cohort runs from January 12, 2027, through May 14, 2027. Residents may receive an offer for full-time employment at Rokt on or before completing the residency. Rokt is an AI-first company that expects team members to use AI and automation to solve problems, experiment, and build tools rather than rely on established processes or narrowly defined responsibilities. Operations teams use AI to streamline repetitive tasks, analyze data, identify process gaps, draft and improve documentation, quality-check workflows, surface insights, and automate manual handoffs. Residents will learn Rokt’s platform and internal tools through hands-on work, then apply that context to improve operational processes and systems. The role requires full-time availability in the New York office for the full four calendar months. The residency pays $40 per hour and includes a technology allowance. A full-time offer after the residency may include total target compensation of $90,000–$136,000, comprising a fixed annual salary of $85,000–$125,000, RSUs, and benefits; compensation depends on the level assessed through the interview and residency process.

Requirements

Be available to work full time in the New York office for the full four calendar months.
Be analytical and resourceful, willing to investigate unfamiliar areas, use data to guide decisions, and break problems down to first principles.
Demonstrate AI fluency by identifying suitable tools and approaches for manual problems, producing quality outputs, and automating processes.
Take ownership and carry ideas from concept through implementation and outcomes.
Adapt to ambiguity and iterate quickly when an approach does not work.
Communicate collaboratively with diverse teams, explain complex ideas simply, respond humbly to feedback, and bring others along.

Responsibilities

Identify inefficiencies across launch, QA, monitoring, troubleshooting, approvals, and other operational processes; design and implement AI-enabled automations to reduce time and errors.
Create and deploy internal tools that improve decision-making, increase visibility, and remove bottlenecks.
Measure the impact of work shipped, iterate quickly, and help improve speed and quality outcomes against goals.
Partner with other teams to understand pain points, align on outcomes, and implement lasting changes.
Learn Rokt’s platform and internal tools through hands-on work and use that knowledge to accelerate operations through automation and better systems.

Benefits

Enterprise access to leading AI tools with generous usage limits.
Catered lunch every day and a fully stocked pantry.
Dog-friendly offices.
Generous required technology allowance.
Permanent employment benefits, if hired full time: fully funded medical, dental, and vision insurance.
Permanent employment benefits, if hired full time: dollar-for-dollar 401(k) matching up to 4% of fixed annual salary.
Permanent employment benefits, if hired full time: fully funded life, short-term disability, and long-term disability insurance.
Permanent employment benefits, if hired full time: equity in the company.
Permanent employment benefits, if hired full time: monthly wellness and cell phone allowances.
Permanent employment benefits, if hired full time: quarterly performance reviews for most roles.
Permanent employment benefits, if hired full time: extra leave, including bonus annual leave and sabbatical leave.