Verizon Consumer Group: AI/ML Engineering Summer 2027 Internship

Verizon • Basking Ridge, NJ

1d • Hybrid

About The Position

Verizon Consumer Group is seeking an AI/ML Engineering Intern for Summer 2027. This internship offers broad exposure across Verizon's AI-first ecosystem and serves as a launchpad for rising seniors, with the potential to join an elite two-year rotational program. The role is for future-focused builders who combine technical AI fluency with a drive to grow, acting as agile problem solvers who think in systems, leverage data, and streamline complex processes. Crucially, candidates should be leaders capable of breaking down silos, influencing cross-functional teams, building trust, and navigating AI ethics with a customer-first lens, while collaborating with mentors to shape the future of tech. Interns will work on impactful, timely projects that the business depends on. Recent intern projects have included developing and training predictive models for customer behavior, designing and testing autonomous AI agents for customer service, and supporting personalization efforts by translating model outputs into tailored customer journeys.

Requirements

• Currently enrolled in a Bachelor’s degree program with a graduation date between December 2027 - June 2028, and be in good academic standing.
• Ability to participate in a full-time, hybrid, 10-week internship between June 2027 to August 2027.
• Authorization to work in the U.S. without restrictions or need for future sponsorship.
• Willing and able to travel.
• Willing and able to relocate.
• Demonstrate agile, clear, and persuasive written and verbal communication.
• Demonstrable, hands-on experience in applied AI & autonomous orchestration, including designing, training, governing, and managing autonomous AI agents.

Nice To Haves

• Current enrollment in a Bachelor’s degree program in Data Science, Computer Science, Statistics, or a related quantitative field.
• Business, Financial & Data Acumen.
• Experience with Cognitive Computing (Natural Language Processing [NLP] and Natural Language Generation [NLG]).
• Experience with Generative AI Frameworks & Tools (LangChain, AutoGPT, Google Gemini, NotebookLM).
• Experience with machine learning & deep learning (Computer Vision, data modeling, supervised/unsupervised learning).
• Demonstrated experience driving cross-functional projects, applying systems thinking, data-backed reasoning, and process simplification to solve complex problems and streamline workflows across matrixed teams.
• A track record of rapid skill acquisition and entrepreneurial initiative, with proven ability to leverage technical/data literacy (including AI tools) to adapt to shifting priorities, influence, and deliver customer-centric outcomes.

Responsibilities

• Assist with the development, training, and deployment of predictive and propensity models to evaluate customer behaviors, churn risk, and lifecycle triggers.
• Design, prototype, and test autonomous AI agents and tool-use workflows to solve complex customer service and engagement scenarios.
• Support micro segmentation and personalization efforts by helping translate model outputs into tailored customer journeys for marketing execution.
• Work on a real project in real time that is impactful and timely for the business.

Benefits

• Relocation assistance may be available.
• 401(k) Savings Plan with a dollar-for-dollar company match on the first 6% of contributions.
• Holiday pay, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern