AI Enablement Manager

Zscaler•Santa Clara, CA

1d•$127,400 - $182,000•Hybrid

About The Position

Zscaler is seeking an AI Enablement Manager to help develop and scale company-wide enablement initiatives as the organization transitions to an AI-native enterprise. This hands-on role will reimagine workforce capability building for the age of AI by designing workflow-embedded learning solutions, facilitating interactive learning labs, and championing human-AI collaboration to increase productivity and support responsible adoption. The role is hybrid, with Santa Clara, California headquarters preferred and Bellevue, Washington also possible. It reports to the Director, People Success Enablement in the People & Culture organization. The AI Enablement Manager will design and deploy conversational agents, contextual digital coaches, and workflow-embedded guidance; lead practical AI learning initiatives across skill levels; and own enablement for the People & Culture organization. The role will also build an internal AI champions network and establish measurement frameworks that assess business impact and productivity gains while aligning with security, privacy, and ethical guardrails. The ideal candidate is an everyday user of generative AI, a pragmatic hands-on builder, an engaging facilitator, comfortable in dynamic environments, and a continuous learner who can translate technical capabilities into accessible guidance. Zscaler offers a base salary range of $127,400–$182,000 USD for this full-time position, excluding any applicable commission, bonus, or equity, along with comprehensive benefits.

Requirements

Demonstrated hands-on, daily proficiency using modern generative AI tools, such as enterprise LLMs, to develop enablement solutions and accelerate workflows.
At least 5 years of experience in enablement, talent development, or instructional design in fast-paced environments, including direct AI enablement or AI transformation experience.
Experience designing bite-sized learning assets, playbooks, and toolkits embedded in daily workflows rather than relying on traditional long-form training.
Demonstrated success facilitating engaging, interactive workshops and hands-on learning labs for cross-functional audiences.
Ability to partner with cross-functional stakeholders to drive capability-building and organizational change initiatives.

Nice To Haves

Experience designing agentic learning solutions, custom internal AI assistants, or AI literacy curricula that move beyond static LMS courses.
Prior experience driving enablement or change initiatives in high-growth SaaS, enterprise software, or cybersecurity environments.
Experience measuring enablement success with behavioral scorecards, sentiment analysis, and tangible business impact metrics rather than traditional training completion hours.

Responsibilities

Design and deploy conversational agents, contextual digital coaches, and workflow-embedded guidance instead of relying on static LMS courses.
Architect and scale company-wide AI capability-building initiatives, including learning sprints, live tool walkthroughs, and practical learning labs for diverse skill levels.
Own the end-to-end enablement charter for the People & Culture organization, helping functional teams become AI power users and internal champions.
Cultivate an internal network of AI champions to share real-world use cases and cross-team best practices.
Establish enablement measurement frameworks that track business impact, productivity gains, and reclaimed time while aligning with security, privacy, and ethical guardrails.
Design and facilitate interactive workshops and hands-on learning labs for cross-functional audiences.
Partner with cross-functional stakeholders to advance capability-building and organizational change initiatives.