AI Enablement Lead

EPAM Systems • New York, NY

3d

About The Position

As an AI Enablement Lead at EPAM, you will lead client engagements that move AI from pilot to everyday practice. You will help clients determine where AI and people each add the most value, redesign workflows and roles, and build the AI literacy, learning, and change programs that support lasting adoption. The role draws on expertise in how people learn, change, and work, and works closely with EPAM’s Applied AI, Data, Innovation, and Business Consulting practices to deliver integrated workforce transformation strategies.

Requirements

• At least 6 years of experience in AI enablement, learning and talent, change management, or transformation consulting, with a strong focus on delivery.
• Proven experience driving adoption of new tools and ways of working beyond simply designing training.
• Working knowledge of generative AI tools and enterprise platforms, such as Copilot, Claude, ChatGPT, or Gemini, and a clear understanding of how they change real-world workflows.
• Demonstrated capability in human performance improvement or instructional design, particularly in analyzing and redesigning workflows around people, roles, and skills.
• Comfort using data to diagnose client needs and define measurable adoption outcomes.
• Proven success managing complex client programs and maintaining strong relationships with senior stakeholders in a commercial environment.
• Strong facilitation and communication skills, with the ability to manage multiple priorities independently in a fast-changing environment.
• Bachelor’s degree in Business, HR, Organizational Psychology, Learning Sciences, or a related field.

Nice To Haves

• An advanced degree is appreciated.

Responsibilities

• Lead AI readiness assessments and help clients identify and prioritize use cases based on business impact and feasibility.
• Co-lead mapping of current workflows to understand impacts on people and roles, and recommend where humans and AI best fit.
• Translate role and skill changes into actionable reskilling, upskilling, and AI/data fluency pathways for leaders, practitioners, and the wider workforce.
• Design and facilitate practical, role-based learning programs, such as workshops, coaching, and job aids, tied to real workflows rather than basic tool training.
• Manage day-to-day client engagement delivery, including discovery, workstream leadership, and quality across deliverables and timelines.
• Apply learning sciences, behavioral psychology, and instructional design to programs intended to change workforce behavior.
• Define and track adoption metrics that demonstrate behavioral change and business impact, applying responsible AI guidance alongside client IT, security, and legal teams.
• Contribute to solution design, proposals, accelerators, and point-of-view content.
• Coach and develop consultants on the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior