AI Enablement Consultant – (Microsoft Copilot)

Synechron•Piscataway, NJ

1d•$135,000 - $150,000•Hybrid

About The Position

The AI Enablement Consultant will help Corporate Platforms identify, implement and sustain practical uses of AI across business-as-usual (BAU), operational support and administrative activities. The consultant will enable teams in the US and UK to use Microsoft 365 Copilot, Copilot Cowork and Copilot Studio effectively; build a small portfolio of reusable agents, skills and prompts; and establish the governance, documentation and ownership needed for long-term adoption.

Requirements

Strong hands-on expertise in Microsoft 365 Copilot, Copilot Cowork and Copilot Studio, including designing, building and publishing agents.
Deep knowledge of the Microsoft 365 ecosystem, particularly Teams, SharePoint, OneDrive, Outlook and Power Automate.
Proven experience delivering productivity improvements through AI and automation in an enterprise environment.
Experience designing and delivering effective training for technical and non-technical audiences, both virtually and in person.
Sound understanding of: Data protection and responsible AI.
Sound understanding of: UK and EU data residency considerations.
Sound understanding of: Enterprise licensing, approval and governance controls.
Excellent stakeholder management, facilitation and communication skills.
Ability to work effectively across US and UK teams and time zones.
Strong coaching, collaboration and knowledge-transfer skills.
Ability to translate business problems into practical, maintainable AI solutions.

Nice To Haves

Microsoft certifications in Copilot, AI or Power Platform.
Experience with SharePoint-based intranets or corporate internet platforms.
Delivery of enterprise AI enablement or adoption programmes.
Experience working in a regulated or highly governed environment.

Responsibilities

Work with Corporate Platforms colleagues in the US and UK to map BAU, operational and administrative activities.
Identify opportunities where AI and automation can save time or improve quality.
Recognise existing team capabilities that could be enhanced through better access to tools or practical application.
Prioritise opportunities by business value, effort, risk and readiness.
Produce and maintain an agreed backlog of AI use cases, recommended tools and proposed owners.
Design and deliver an engaging programme of brown bag sessions, workshops and follow-up clinics.
Build practical capability in Microsoft 365 Copilot, Copilot Cowork and Copilot Studio using relevant Corporate Platforms scenarios.
Schedule sessions across US Eastern and UK time zones and record them for future reference.
Tailor content for both technical and non-technical audiences.
Establish champions and practical guidance to encourage day-to-day adoption.
Design, build and publish agents and skills using Copilot Studio and Copilot Cowork.
Integrate solutions with Microsoft 365 and Power Platform services, including: Teams, SharePoint, OneDrive, Outlook, Power Automate.
Build solutions collaboratively, coaching team members to develop and extend them rather than creating solutions in isolation.
Develop a curated library of reusable prompts for common Corporate Platforms activities.
Track adoption, usage and business outcomes.
Gather user feedback and refine the enablement approach throughout the engagement.
Promote repeatable AI-enabled ways of working across the team.
Identify barriers to adoption and recommend practical interventions.
Ensure all solutions comply with WTW AI governance, licensing and approval requirements.
Obtain appropriate license-owner approval for Copilot capabilities.
Apply responsible AI, data protection and information-handling principles to all solutions.
Account for UK and EU data residency requirements. Anthropic models in Copilot and Copilot Cowork are restricted for UK and EU colleagues because they may process data in the US; their use is opt-in and must take account of client, contractual and regulatory obligations.
Document governance checkpoints, risks, controls and approval decisions.
Document agents, skills, prompts, build standards and operating procedures.
Define named owners and support arrangements for every solution.
Create practical playbooks and how-to guides that enable the team to operate and extend solutions independently.
Complete a structured handover before the engagement ends.

Benefits

A highly competitive compensation and benefits package.
A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
10 days of paid annual leave (plus sick leave and national holidays).
Maternity & paternity leave plans.
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
Retirement savings plans.
A higher education certification policy.
Commuter benefits (varies by region).
Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
A flat and approachable organization.
A truly diverse, fun-loving, and global work culture.