AI Deployment Strategist
About The Position
A fast-growing B2B fintech startup building AI-powered software development tools for the financial services industry is hiring an AI Deployment Strategist to own customer deployments from kickoff through go-live. The role leads discovery, workflow mapping, configuration, go-live, and adoption, while advising stakeholders ranging from frontline operators to executive sponsors. It also translates customer feedback into roadmap decisions in partnership with engineering and product teams. The strategist troubleshoots product issues in the field, documents edge cases, drives resolution with engineering, and develops the technical fluency to become a go-to expert for enterprise finance customers. This is a high-ownership, client-facing position based onsite in San Francisco five days a week. Compensation is described as competitive based on experience, with equity of up to 0.075 percent.
Requirements
- 2–5 years in management consulting at a top firm (MBB or Big Four).
- Experience owning customer-facing projects or implementations end to end.
- Analytical skills, tested through an Excel-based case study.
- Excellent client-facing presence and presentation skills, with experience managing executive relationships.
- Ability to work independently in fast-paced, ambiguous environments.
- Genuine interest in and familiarity with modern AI tools such as Claude.
- Stable work history; multiple roles under one year will not be considered.
- Must be able to work onsite in San Francisco five days a week.
- Must be authorized to work in the U.S.
Nice To Haves
- Background in financial services, fintech, or enterprise finance operations.
- Strategy or operations experience at a technology company.
- MBA is a plus for senior candidates with 4+ years of experience.
Responsibilities
- Own customer deployments from kickoff through go-live.
- Lead customer discovery, workflow mapping, configuration, go-live, and adoption.
- Advise stakeholders, from frontline operators to executive sponsors.
- Translate customer feedback into roadmap decisions with engineering and product teams.
- Troubleshoot product issues in the field, document edge cases, and drive resolution with engineering.
- Build technical fluency to become a go-to expert for enterprise finance customers.
Benefits
- Competitive salary based on experience.
- Equity of up to 0.075 percent.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
