Digital Technology - AI & Data Change Manager (Hybrid)

RTX • Cedar Rapids, NC

9d • Hybrid

About The Position

Collins Aerospace is seeking a Change Manager for its Digital Technology Data, Analytics, and AI team. The role focuses on enabling successful adoption of Collins data and AI products and services by developing comprehensive change-management plans covering training, communications, sponsorship, and measurable outcomes. The manager partners with technical, business, and executive stakeholders to ensure new capabilities—from data governance enhancements to enterprise AI deployment—are understood, adopted, and integrated into work practices.

Reporting through the Digital Technology Change Management and Training office, the role leads change initiatives in collaboration with Collins DT leadership and partners with Chief Digital Officers and Chief Data & AI Officers. Responsibilities include building organizational change capability, assessing impacts and readiness, creating strategies and plans for enterprise initiatives, implementing adoption approaches for data and AI solutions, measuring results, supporting senior sponsors, and ensuring that technology investments align with enterprise strategy and deliver business value. The position is hybrid at a major Collins facility.

Requirements

• Typically requires a university degree and at least 8 years of relevant experience, or an advanced degree in a related field and at least 5 years of experience.
• Must be authorized to work in the United States without current or future company immigration sponsorship.
• Demonstrated experience leading enterprise-wide changes related to Digital Technology, data platforms or products, data analytics, AI solutions, IT infrastructure, applications, or governance.
• Experience with large-scale enterprise change adoption affecting people, including understanding the change lifecycle and how people adopt change.
• Experience creating actionable deliverables for the five change-management levers: communications plan, sponsor roadmap, coaching plan, training plan, and resistance-management plan.

Nice To Haves

• Change Management Professional certification, such as Prosci or equivalent.
• Experience with project management and Agile development.
• Experience working with data governance, data products, analytics platforms, or AI/ML solutions.
• Experience managing formal IT change processes, training, and go-live support.
• Exceptional written and oral communication skills, including the ability to develop executive-level presentations for ELT and Board audiences.
• Ability to clearly articulate messages to a variety of audiences.
• Experience managing communications, training, and stakeholder engagement.

Responsibilities

• Direct change-management activities and initiatives in collaboration with Collins Digital Technology leadership.
• Partner with Chief Digital Officers and Chief Data & AI Officers to drive ownership, influence, and advocacy for change.
• Communicate goals based on organizational objectives and align change advice and consultancy resources with organizational needs.
• Build change-management capability and maturity through training, communications, and development of change advocacy across the organization.
• Develop enterprise-level change-management strategies and apply structured methodologies, including impact assessment, user-readiness assessment, and communications planning.
• Conduct impact analyses with key stakeholders and execute plans to address organizational and business readiness.
• Partner with Data, Analytics & AI teams to design and implement adoption approaches for AI applications, data platforms, governance frameworks, process changes, and automation solutions.
• Define, measure, and report success metrics and change efforts.
• Support and engage senior leaders serving as sponsors during large-scale change efforts.
• Align stakeholders and teams on methodologies and activities, and ensure alignment with enterprise strategy so data and AI investments deliver measurable business value.
• Provide mentoring, coaching, and feedback, and share best practices and lessons learned.
• Take responsibility for the success of assigned change-management deliverables.

Benefits

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• 401(k) plan with employer matching funds and a separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional pet, home and auto, additional life and accident, critical illness, group legal, and identity-theft protection coverages.
• Birth, adoption, and parental leave benefits.
• Fertility and family-planning support.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Wellness rewards program.
• Virtual doctor visits.
• Child and elder care services.
• Second-opinion medical expert program.
• Flexible spending accounts, flexible work schedules, paid time off, and holidays may be available depending on business unit and collective-bargaining coverage.
• Eligible applicants may qualify for annual short-term and/or long-term incentive compensation; payments are not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior