AI & Business Automation Manager

Christie

About The Position

The AI & Business Automation Manager identifies, develops, and implements AI-driven solutions and automated workflows to improve operational efficiency across Christie Lites. The role works directly with department leaders to understand workflows, evaluate technologies, and develop practical solutions that reduce manual work, improve accuracy, and streamline business operations. The manager builds and deploys automations across departments, integrating them with existing business systems where appropriate. The role also maintains and improves implemented systems, supports employees adopting new workflows, and measures their business impact.

Requirements

Proven experience designing, building, and implementing AI-driven automation solutions in a business environment.
Strong hands-on experience with workflow automation platforms such as n8n, Make, Zapier, or Microsoft Power Automate.
Experience working with AI platforms and large language models such as Claude, ChatGPT, or similar technologies.
Experience with APIs, system integrations, databases, and data processing.
Working knowledge of Python, JavaScript, or comparable scripting languages.
Demonstrated ability to independently manage automation projects from concept through implementation.
Experience analyzing business processes and identifying opportunities for operational improvement.
Strong analytical and problem-solving skills; ability to identify practical solutions to complex business challenges.
Self-motivated, proactive, results-driven, and able to work independently and take ownership of projects.
Curiosity about and continued exploration of emerging technologies.
Excellent attention to detail, organizational skills, and time-management skills.
Strong technical aptitude and hands-on development capabilities.
Ability to translate operational needs into functional automation solutions.
Excellent written and verbal communication skills, including the ability to explain technical concepts to nontechnical employees.
Strong project management and implementation skills.
Ability to collaborate effectively across departments and manage multiple projects while prioritizing business needs.
Commitment to data security, confidentiality, and system reliability.

Nice To Haves

Experience integrating AI solutions with ERP, CRM, reporting, or other enterprise systems.
Experience developing automated reports, dashboards, and data analytics workflows.
Background in operations, logistics, asset management, or service-based businesses.
Experience implementing AI solutions across multiple departments or locations.

Responsibilities

Work with department leaders to understand existing workflows and operational challenges.
Identify repetitive, time-consuming, and manual processes suitable for automation.
Evaluate automation opportunities based on business impact, efficiency gains, implementation requirements, organizational needs, and potential return on investment.
Design, build, test, and deploy automated workflows across departments.
Use AI platforms, automation software, APIs, and integration tools to develop practical solutions; evaluate platforms such as Claude, Microsoft Power Automate, n8n, and Make.
Integrate automation solutions with existing business systems, including Nexus and other internal applications where appropriate.
Ensure automation solutions are reliable, scalable, secure, and easy for employees to use.
Automate KPI reporting, business analytics, and recurring management reports.
Develop automated asset management reporting and tracking processes.
Streamline transportation tracking, shipment updates, and related communications.
Automate repetitive administrative processes supporting Rental Representatives and Associate Reps.
Improve contract generation, document processing, and approval workflows.
Identify additional automation opportunities across Operations, Purchasing, Finance, and other departments.
Monitor existing automations for accuracy, functionality, and reliability; troubleshoot issues and improve workflow performance.
Maintain documentation of automated processes, system integrations, and procedures.
Train employees on newly implemented tools and workflows.
Measure time savings, productivity improvements, and overall business impact.
Collaborate with IT and software providers when system access, integrations, or technical support are required.