AI Automation & Digital Workforce Specialist
About The Position
Enkel is a cloud-based accounting and financial operations firm seeking an AI Automation & Digital Workforce Specialist to lead the design and implementation of AI agents across its operations. This role is crucial for building the next evolution of financial operations through AI, investing heavily in AI agents, workflow automation, and intelligent systems to transform how finance operations are delivered. The goal is to build a digital workforce that enhances speed, quality, scalability, and client experience. This is a strategic and hands-on position requiring a blend of AI/automation system building knowledge and understanding of operational finance workflows.
Requirements
- 5 to 10 years of experience in software engineering, AI systems, automation, or related technical fields.
- Strong experience building AI agents, intelligent automations, or workflow orchestration systems.
- Experience working with APIs, integrations, and operational software platforms.
- Hands-on experience with LLMs, prompt engineering, and agent frameworks.
- Strong systems thinking and process design capabilities.
- Ability to translate operational problems into scalable technical solutions.
Nice To Haves
- Experience in bookkeeping, accounting operations, payroll, or FinOps environments.
- Experience with tools such as QBO, Xero, Dext, Karbon, Plooto, Zapier, Make, UiPath, LangChain, CrewAI, OpenAI APIs, Claude, or similar ecosystems.
- Experience building human-in-the-loop AI systems.
- Experience scaling operational automation within service businesses.
Responsibilities
- Design and deploy AI agents for bookkeeping, payroll, reconciliations, month-end close, reporting, and financial operations workflows.
- Create intelligent systems capable of performing multi-step operational tasks with human oversight where required.
- Develop AI workflows that continuously improve through operational feedback and learning loops.
- Work closely with operational teams to deeply understand existing workflows.
- Identify inefficiencies, repetitive tasks, bottlenecks, and quality gaps.
- Redesign processes using AI, automation, orchestration tools, and intelligent workflow systems.
- Build integrations across platforms including QuickBooks Online, Xero, Dext, Plooto, Karbon, and internal operational systems.
- Work with APIs, automation platforms, workflow tools, and LLM-based systems.
- Create frameworks for agent monitoring, escalation management, audit trails, quality assurance, workflow orchestration, and exception handling.
- Ensure AI systems are scalable, secure, reliable, and production-ready.
- Partner with leadership and operations teams to prioritize automation opportunities.
- Help operational teams adopt AI-enabled workflows.
- Contribute to Enkel’s long-term AI and operational technology strategy.
Benefits
- Performance-based incentives
- Extended health and dental benefits
- Flexible hybrid work environment
- Leadership growth opportunity
- Opportunity to build and lead transformational AI initiatives across the organization
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
