Senior Sales Specialist - AI Workforce

Microsoft • ,

10d • $107,600 - $239,800 • Hybrid

About The Position

Microsoft is seeking a Senior Sales Specialist – AI Workforce to help customers adopt and scale AI-powered productivity and achieve business outcomes. The role leads strategic customer engagements and end-to-end AI Workforce transformation opportunities, shaping customer intent, building pipeline, and delivering measurable impact. The specialist develops customer strategies and consults with stakeholders across customer organizations, while coordinating with internal teams and partners to plan and execute opportunities and identify cross-sell and up-sell potential. Solutions include M365 Copilot, Copilot Studio, Copilot Chat, Agents, Viva, ME3, ME5, ME7, Frontline Worker, Windows 365, AVD, and Windows 365 Link.

The role is available across multiple Microsoft business groups and customer segments, including enterprise, regulated, and partner services organizations. Applicants may be considered for opportunities across the United States, including locations beyond the one where the role is posted. The role allows up to 50% work from home; travel requirements vary by role.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and 4+ years of experience in technology-related sales or account management, or equivalent experience.
• Microsoft is unable to sponsor a work visa for this role due to the nature of the job duties.

Nice To Haves

• Master’s degree in Business Administration (MBA), Information Technology, Information Security, or a related field and 8+ years of experience in technology-related sales or account management; or a bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and 12+ years of experience in technology-related sales or account management; or equivalent experience.
• 6+ years of solution or services sales experience.
• 6+ years of experience forecasting, developing demand and building pipeline, and leading or orchestrating complex, matrixed teams.
• 2+ years of experience with Generative and Agentic AI.
• Experience with Microsoft Copilot and/or Generative AI technologies.
• Familiarity with AI/ML concepts and Copilot architecture.
• Experience building AI agents.
• Strong communication and customer engagement skills.

Responsibilities

• Orchestrate a virtual team, assess customer needs, and develop strategies that build stakeholder networks to accelerate and close AI Workforce opportunities.
• Expand Microsoft’s relationships with customer business decision-makers and identify and engage key contacts to develop new AI Workforce opportunities.
• Understand customers’ business and technology priorities, governance, decision-making, and budget processes, and communicate the value of AI Workforce solutions.
• Lead planning, orchestration, and execution of AI Workforce opportunities with internal stakeholders and partners to cross-sell and up-sell.
• Lead AI Workforce business decision-maker and IT decision-maker conversations; share best practices and present differentiated solutions, use cases, and competitor knowledge.
• Apply subject matter expertise to inform decisions about pursuing or withdrawing from opportunities.
• Plan and lead accounts across territories, create competitive plans and business analyses, pursue high-potential customers, and manage AI Workforce solutions across the organization.
• Embody Microsoft’s culture and values.

Benefits

• Certain roles may be eligible for benefits and other compensation; additional benefits and pay information is provided through the linked Microsoft careers page.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior