AI Automation Analyst II

Signet Jewelers • Akron, OH

4d • Hybrid

About The Position

The AI Automation Analyst II analyzes back-office processes to identify opportunities for AI-driven automation and translates business needs into practical solutions. The role partners with solution domain leaders and business stakeholders to co-create, test, and implement solutions using Signet-approved AI platforms and capabilities. The analyst evaluates solution effectiveness, supports adoption, and measures business outcomes to improve efficiency and deliver scalable, measurable value.

The position is based in Akron, Ohio, or Dallas, Texas, in a hybrid work environment. Consistent regular scheduled attendance is considered an essential function of the job. Additional duties and projects may be assigned.

Requirements

• Relevant experience in business or process analysis, automation, digital transformation, AI-enabled solutions, or a related discipline.
• Demonstrated experience gathering requirements, analyzing workflows, identifying improvement opportunities, and translating business needs into technology solutions.
• Experience partnering with business and technical stakeholders to develop, test, implement, and continuously improve solutions.
• Working knowledge of AI concepts, automation approaches, data analysis, and solution testing and validation.
• Ability to evaluate results using measurable business outcomes and communicate findings effectively to stakeholders.
• Strong process analysis, requirements-gathering, problem-solving, and analytical skills.
• Ability to prototype, test, troubleshoot, and iteratively improve AI-enabled automation solutions.
• Ability to interpret data and measure solution performance and business value.
• Strong written and verbal communication, documentation, collaboration, and stakeholder-management skills.
• Strong attention to detail and organizational skills, with the ability to manage multiple priorities.
• Proficiency with Microsoft Office productivity and digital collaboration tools.
• Consistent regular scheduled attendance.

Nice To Haves

• Proficiency with Signet-approved AI and automation platforms and capabilities, or demonstrated ability to rapidly learn comparable tools.

Responsibilities

• Analyze back-office processes, workflows, pain points, and business requirements to identify and prioritize opportunities for AI-driven automation that improve efficiency and business outcomes (30%).
• Partner with solution domain leaders and business stakeholders to translate requirements into practical AI automation solutions using Signet-approved platforms and capabilities (25%).
• Configure, prototype, test, refine, and support implementation of AI-enabled automation solutions, ensuring they address defined business requirements and can scale appropriately (20%).
• Evaluate solution performance and business outcomes; track efficiency, quality, adoption, and other relevant measures to identify improvements and demonstrate measurable value (15%).
• Document processes, requirements, solution designs, testing results, and operating guidance; support stakeholder adoption and continuous improvement (10%).
• Perform additional duties and projects as assigned.
• Maintain consistent regular scheduled attendance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed