AI and Innovation Manager
About The Position
Mark-Taylor is hiring an AI & Innovation Manager (Technology) for its corporate office in Scottsdale, Arizona. The role supports the development and execution of innovation initiatives intended to improve operational efficiency, resident experience, and overall business performance. The manager researches emerging technologies, identifies workflow improvement and automation opportunities, supports cross-functional implementation and pilot programs, and tracks the impact of initiatives. The position also supports training, communication, and adoption of new systems and processes. Travel to communities throughout the Phoenix Valley may be needed.
Requirements
- At least 2 years of experience in technology strategy, operations, or innovation roles; multifamily or real estate experience is preferred.
- Proven success implementing AI, automation, or workflow optimization solutions.
- Strong project management and change management skills.
- Excellent communication skills and ability to collaborate with executives, on-site teams, and vendors.
- Data-driven mindset and ability to measure and report on impact.
- Ability to travel to communities throughout the Phoenix Valley as needed.
Nice To Haves
- Experience in the multifamily or real estate industry.
Responsibilities
- Support the development and execution of innovation initiatives that improve operational efficiency, resident experience, and overall business performance.
- Research and evaluate emerging technologies, including AI, automation, and data tools, that may enhance company processes.
- Assist in mapping current workflows and identifying opportunities for process improvement or automation.
- Collaborate with cross-functional teams to gather feedback, understand operational needs, and support implementation of new solutions.
- Help coordinate pilot programs and technology rollouts, including documentation and process standardization.
- Track and report on key performance metrics related to innovation and process improvement initiatives.
- Stay informed on industry trends, proptech developments, and tools relevant to multifamily operations.
- Support training, communication, and adoption efforts to help teams successfully implement new systems and processes.
Benefits
- Employee rent discounts, subject to availability at each community.
- Access to Mark-Taylor amenities.
- Employee appreciation events.
- Opportunities for career growth.
- 401(k) with robust company match.
- Paid time off, sick time, holidays, and volunteer time.
- Comprehensive medical, dental, and vision benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
