About The Position

Sectra is looking for an experienced and technically driven AI Adoption Specialist to help healthcare organizations successfully adopt artificial intelligence solutions that improve clinical quality, operational efficiency, and patient outcomes. As AI continues to transform medical imaging, healthcare providers are looking for trusted partners who can guide both the technical and operational aspects of AI adoption. As part of Sectra's global Amplifier team, you will work directly with healthcare organizations and AI vendors to deploy, integrate, troubleshoot, and optimize AI solutions within clinical imaging environments. This role combines hands-on technical implementation, customer engagement, and project leadership. You will independently lead AI deployment projects while serving as the primary technical resource throughout the engagement. In addition to supporting customer success, you will help shape deployment standards, mentor team members, and contribute to the continued growth and scalability of Amplifier Services.

Requirements

  • 5-9 years' experience
  • Technically driven
  • Experience with AI solutions in healthcare
  • Experience with medical imaging
  • Experience deploying, integrating, troubleshooting, and optimizing AI solutions within clinical imaging environments
  • Hands-on technical implementation skills
  • Customer engagement skills
  • Project leadership skills
  • Ability to independently lead AI deployment projects
  • Ability to serve as the primary technical resource throughout an engagement
  • Experience supporting customer success
  • Experience shaping deployment standards
  • Experience mentoring team members
  • Experience contributing to growth and scalability of services
  • Experience with customer technical teams and AI vendors
  • Experience investigating and resolving technical issues related to integrations, workflows, connectivity, performance, and application behavior
  • Experience developing and refining deployment methodologies, implementation standards, templates, and best practices
  • Experience mentoring and supporting team members through onboarding, technical guidance, and knowledge sharing
  • Experience serving as a subject matter expert for complex customer environments, integrations, and adoption challenges
  • Experience identifying opportunities to improve scalability, efficiency, and customer outcomes
  • Experience contributing to the development of deployment tooling, documentation, automation, and process improvements
  • Experience building strong customer relationships through technical expertise, responsiveness, and professionalism

Responsibilities

  • Lead AI deployment projects from initial planning through implementation, validation, go-live, and operational handoff
  • Serve as the primary point of contact throughout the deployment, managing project activities, timelines, stakeholder communication, and customer expectations
  • Validate deployment requirements and translate customer needs into actionable technical implementation plans
  • Configure, test, troubleshoot, and validate AI integrations within clinical imaging environments
  • Work directly with customer technical teams and AI vendors to deploy and optimize AI solutions
  • Investigate and resolve technical issues related to integrations, workflows, connectivity, performance, and application behavior
  • Develop and refine deployment methodologies, implementation standards, templates, and best practices
  • Mentor and support other AI Adoption Specialists through onboarding, technical guidance, and knowledge sharing
  • Serve as a subject matter expert for complex customer environments, integrations, and adoption challenges
  • Identify opportunities to improve scalability, efficiency, and customer outcomes across Amplifier Services
  • Contribute to the development of deployment tooling, documentation, automation, and process improvements
  • Build strong customer relationships through technical expertise, responsiveness, and professionalism
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