AGS Training Services New Product (NPI) Instructor (Early Career)
About The Position
This early-career role is designed for new college graduates and engineers who enjoy hands-on technical work and teaching. The NPI Technical Instructor learns semiconductor equipment and helps develop and deliver training as new products enter production. Embedded with the product development team in Santa Clara, the instructor gains exposure to new tools, chambers, and systems, working with senior instructors and engineers to create and deliver classroom and hands-on training for manufacturing, field service, and customers worldwide. The role combines engineering, learning and development, and project experience, and may provide an entry point into training, product support, product engineering, or field service career paths. The position involves supporting New Product Introduction and product lifecycle phases, maintaining training systems and lab readiness, contributing to training content and documentation, and presenting training internally and at customer locations as needed. Travel is required; the posting states up to 40% in the qualifications and 50% in the additional information.
Requirements
- Bachelor’s degree in Engineering (Mechanical, Electrical, Chemical, Materials, Mechatronics), Engineering Technology, Physics, or a closely related technical field.
- 0–3 years of experience, including internships, co-ops, lab work, or early-career roles involving technical systems, equipment, or manufacturing environments.
- Interest in technical training, knowledge sharing, or instructional development.
- Interest in hands-on technical work and ability to learn complex equipment and systems.
- Strong communication and presentation skills, with the ability to explain technical concepts clearly.
- Ability to work independently while receiving mentorship and guidance.
- Basic proficiency with Microsoft Office (PowerPoint, Word, Excel).
- Willingness and ability to travel; the qualifications specify up to 40%, including domestic and international travel, while additional information lists 50%.
Nice To Haves
- Exposure to semiconductor manufacturing or capital equipment, including through internships or academic projects.
- Experience with mechanical or electrical systems, PLC-controlled equipment, robotics, automation, vacuum systems, pneumatics, or power distribution.
- Experience teaching, tutoring, mentoring, delivering training, or giving technical presentations.
- Familiarity with documentation development, photography, videography, or content creation for training purposes.
Responsibilities
- Learn and support new semiconductor equipment and tools during New Product Introduction (NPI) and product lifecycle (PLC) phases while embedded with the business unit in Santa Clara.
- Gain hands-on experience with mechanical, electrical, software, vacuum, and process subsystems of new chambers, mainframes, and tools.
- Assist in developing, updating, and organizing training materials, including presentations, student guides, lab exercises, and documentation.
- Deliver and support classroom and hands-on technical training, including structured factory on-the-job training (OJT), with guidance from senior instructors.
- Work with engineers, product groups, and subject-matter experts to gather accurate technical information and ensure training content reflects current product capabilities.
- Help maintain safe, functional lab equipment aligned with course objectives and safety standards.
- Participate in multiple concurrent NPI projects and help track progress, updates, and training deliverables.
- Assist in identifying and improving procedures, schematics, and documentation issues in coordination with the business unit.
- Present training at internal sites and, as needed, at domestic and international customer locations.
- Collaborate with other instructors and contribute to continuous improvement of training methods and materials.
- Develop technical and instructional skills through formal training, self-study, and hands-on experience.
Benefits
- Comprehensive benefits package.
- Candidates may be eligible for participation in a bonus and a stock award program, as applicable.
- Supportive work culture that encourages learning, development, and career growth.
- Programs and support for employee health and wellbeing and personal and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
