Agro Manager

Co-op•Hillsdale No. 440, SK

4d•Onsite

About The Position

The Agro Manager, reporting to the Director of Agro Operations, is responsible for overseeing the day-to-day operations of the Agro Centre. This role involves developing strategies to enhance customer service, drive sales, and increase profitability. The manager will forecast staffing needs, manage equipment maintenance schedules, and ensure consistent buying and selling policies are maintained. They will also be responsible for competitive pricing, adhering to government standards, and leading, coaching, and motivating staff to improve productivity and retention. A key aspect of the role is ensuring a high level of customer service and maintaining the cleanliness and safety of the Agro Centre.

Requirements

Five years of progressively responsible experience in agri-products inventory management and sales
Excellent communication skills, both verbal and written
Problem solving and analytical skills
Basic math skills
Ability to effectively lead and motivate employees
Ability to maintain confidentiality and work in a professional manner
Skills needed to effectively organize and manage employees and workloads
Ability to work under pressure and meet deadlines and schedule requirements
Minimum of 5 years’ experience working in an Agro Centre; preferably at a leadership level
Diploma in Administration or Agriculture
Workplace Hazardous Materials Information System (WHMIS)
Transportation of Dangerous Goods (TDG) Certification
Pesticide Vendors License
Forklift Operator and First Aid Certification
Class 5 drivers license with a clean abstract

Nice To Haves

Must be willing to work towards the Certified Crop Advisor (CCA) designation

Responsibilities

Plan and direct day to day operations.
Develop strategies to improve customer service, drive store sales and increase profitability.
Forecast staffing needs and develop a strategy to provide optimal staffing in all areas of the Agro Centre.
Develop and maintain schedules and documentation for equipment maintenance.
Maintain consistent buying and selling policies.
Maintain competitive prices and initiate price checks.
Comply with government standards that apply to the Agro Centre.
Lead, coach and motivate staff to improve productivity, engagement and retention.
Ensure a high level of prompt, efficient and friendly customer service.
Responsible for proper housekeeping of the Agro Centre.
Observe safety measures and report hazardous conditions immediately to the Agro Division Manager.
Ensure maintenance of adequate inventories.
Responsible for pricing all merchandise in the Agro Centre in accordance with association markup and margin policy.
Place orders to satisfy member and customer requirements, keeping in mind item selection, price, timing, placement, and quantity.
Responsible for receiving and warehousing of department merchandise.
Ensure the quality and condition of all merchandise meets the proper standards.
Supervise and initiate attractive balanced displays of merchandise, maintaining counter efficiency.
Initiate sale of slow moving merchandise and/or discontinue slow moving obsolete lines.
Ensure procedures are followed that minimize the risk of unauthorized removal of merchandise and or company assets.
Scrutinize the operating statement related to the Agro Centre in order to ensure efficient operations and to initiate immediate remedial of action where required.
Compile an annual budget for the Agro Centre for the approval of the Director of Agro Operations.
Recommend major maintenance repairs and expense items to the Director of Agro Operations.
Prepare, in collaboration with the Director of Agro Operations, all departmental operating procedures.
Responsible for proper transferring and markdown records.
Check all prices, extensions and code all invoices.
Ensure the procedure for the delivery of merchandise, chemical/fertilizer as it pertains to the Agro Centre is adhered to.
Responsible for accurate inventories, complying with proper classification and authorization of purchase invoices.
Be alert and report all unauthorized removal of merchandise and/or pilferage to observe proper security measures.
In conjunction with the VP People and Culture and the Director of Agro Operations, responsible for the management of the department human resources. This involves supervision, scheduling, employee relations, training, appraisals, motivation of staff and the consistent application and training of policies, procedures and programs applicable to the Agro Centre.
Take specific measures in order to rectify and adjust customer complaints.
Actively engage in programs aimed at promoting good customer relations, increasing sales volume, and continually improving member and customer service.
Ensure the practice of safety regulations by staff members and customers and promote the elimination of hazardous conditions.