AGM Hotel

LIV HOSPITALITY LLC•Rapid City, SD

8d•$55,000 - $65,000•Onsite

About The Position

Joining the team at Fairfield by Marriott in Rapid City, SD, promises an exciting and rewarding career experience. Here's why you should consider being a part of our dynamic team: Vibrant Atmosphere: Immerse yourself in a fun and energetic environment, where every day brings new opportunities and exciting challenges. Growth Potential: With significant growth opportunities within the property and throughout LIV Hospitality, your career can flourish and expand in multiple directions. Thrilling Location: Enjoy being attached to WaTiki® Indoor Waterpark Resort, the largest indoor waterpark in South Dakota, ensuring constant action and the added perk of free waterpark tickets. Marriott Family Benefits: As part of the Marriott hotel family, employees can access BonVoy benefits, opening doors to exclusive perks and rewards. Recent Renovations: Experience working in a newly renovated environment, both inside and out, providing a fresh and modern atmosphere for Guests and staff alike. Flexible Schedules: Benefit from flexible scheduling options, accommodating various lifestyles and personal needs. Convenient Location: Easily access your workplace, adding convenience to your daily routine. Supportive Team: Join a team of dedicated professionals who treat each other like family, fostering a strong and caring work environment. Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe. At Fairfield by Marriott in Rapid City, you'll find not just a job but a dynamic and fulfilling career path, enriched by growth opportunities, exciting perks, and a supportive team environment.

Requirements

Energetic, self-motivated leader with strong work ethic required.
Excellent communication, organizational and customer service skills required.
Ability to direct, oversee multiple tasks simultaneously.
Ability to work and interact with employees on every level.
Exceptional written and verbal communication skills
Working knowledge of Excel and Word, knowledge of property management software systems a must
Local market knowledge experience a plus, with emphasis on local, corporate and group business

Nice To Haves

Local market knowledge experience a plus, with emphasis on local, corporate and group business

Responsibilities

Assist the General Manager with the day-to-day operations of the property including front desk, housekeeping, maintenance, food & beverage, and sales.
Responsible for goal setting, motivation/ discipline of employees, labor expense control, control of general expenses and resolving guest related issues in accordance with the company goals.
The AGM will direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).
Oversees the guest service function to ensure corrective action is taken to resolve guest complaints and ensure superior guest service is delivered.
The Manager is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Will be responsible to complete the duties of General Manager during times when the General Manager is not available.
Other duties may be assigned to meet business needs.