Hotel Houseman - Ironworks Hotel & Hotel Goodwin

Geronimo Hospitality Group•Beloit, WI

1d•Onsite

About The Position

Geronimo Hospitality Group is a collection of award-winning boutique hotels, restaurants, and clubs seeking individuals who believe the status quo sucks and are ready to join a team that pushes boundaries and values hard work. The Ironworks Hotel is a luxury boutique hotel on the banks of the Rock River in downtown Beloit, home to Merrill and Houston's Steak Joint. Hotel Goodwin is a chic, classic hotel inspired by the 19th century Goodwin House, blending history with modern luxury. In this role, you will be a key part of our team, ensuring every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience. As the Hotel Houseman, you will maintain the hotel’s public areas, meeting rooms, and grounds in a high level of cleanliness and organization in accordance with company standards and provide excellent customer service to all hotel's guests.

Requirements

High school diploma or equivalent
Houseman/housekeeping and customer service experience
Strong organizational and attention to detail skills
Able to occasionally sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls
Able to frequently stand, and/or walk
Able to exert well-paced ability to reach other department of the hotel on a timely basis, including stairs
Able to occasionally lift and/or move up to 50 pounds while moving files or small packages
U.S. Work Authorization

Responsibilities

Clean and sanitize assigned public areas in accordance with company and franchise policy
Assist the executive housekeeper and front desk associates as needed
Prepare and set up meeting rooms in accordance with the function sheets
Ensure hotel equipment, such as carts, vacuums, and a/v equipment are maintained properly and secured
Ensure cleaning supplies and chemicals are used properly and all bottles are properly labeled in accordance with the chemical policy
Provide excellent customer service that goes above and beyond, to the hotels guests.
Immediately addresses guest’s requests
Properly attired in uniform and nametag, in accordance with franchise and company grooming and uniform policy