(1120030) Agile Project Manager

Diversified Services Network•Chicago, IL

3d•Hybrid

About The Position

Diversified Services Network, Inc. (DSN) is seeking a full-time Agile Project Manager for a hybrid role based in the Chicago, Peoria, Illinois, or Dallas, Texas office. This position combines Agile delivery and project management, supporting multiple delivery teams within a large-scale enterprise ERP transformation program for a global dealer network. Working with the Dealer and Rental Systems PMO, the broader ERP program team, and external partners, the Agile Project Manager helps align cross-functional teams, improve delivery predictability, and provide transparency into program progress, risks, and outcomes to support timely, in-scope delivery of high-quality ERP capabilities. The role leads Agile ceremonies and coaches teams in Agile principles and Scrum practices. It partners with product and technical stakeholders to maintain an execution-ready Azure DevOps backlog, coordinates dependencies across teams and workstreams, and supports PI, sprint, and release planning. It also tracks delivery commitments and RAID items, removes impediments, maintains dashboards and metrics, and communicates delivery status, risks, milestones, and decisions to stakeholders and leadership.

Requirements

Bachelor's degree with at least 5 years of project management experience, or at least 8 years of project management experience in lieu of a degree.
Background centered in Agile project management and a stable work history.
Expert-level proficiency in Azure DevOps.
Strong Agile and Scrum knowledge, including hands-on experience leading ceremonies and coaching teams.
Proven program and project management experience, including dependency management, RAID management, and delivery against commitments across multiple teams.
Technical understanding of the software product development lifecycle and digital product delivery practices.
Proficiency with Microsoft Teams, SharePoint, and Microsoft 365.
Excellent communication, facilitation, and meeting leadership skills.
Relationship-building and stakeholder-management skills, including the ability to build alignment and gain buy-in.
Servant leadership mindset with strong conflict-resolution and negotiation skills.
Strong organizational, prioritization, critical-thinking, and problem-solving skills.
Results-oriented and outcome-driven.

Nice To Haves

SAFe (Scaled Agile Framework) experience.
Miro experience.

Responsibilities

Lead Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives.
Coach teams on Agile principles and Scrum practices, encourage adherence to delivery standards, and drive continuous improvement.
Partner with Product Managers, Product Owners, and technical teams to decompose and prioritize work in Azure DevOps.
Maintain a healthy, execution-ready backlog with well-defined user stories, acceptance criteria, and estimates.
Coordinate execution across multiple teams and workstreams, and identify, manage, and resolve cross-team dependencies.
Support Program Increment (PI), sprint, and release planning.
Coordinate release readiness, deployment planning, and execution.
Manage milestones and delivery commitments; track risks, assumptions, issues, and dependencies; remove impediments and escalate as needed.
Build and maintain Azure DevOps dashboards and metrics.
Communicate delivery status, milestones, risks, and key decisions to stakeholders and leadership.
Foster accountability and effective communication across business, product, engineering, and vendor teams.