(1120030) Agile Project Manager

Diversified Services Network, Inc.•Irving, TX
•$100,000 - $105,000•Hybrid

About The Position

Diversified Services Network, Inc. (DSN) is seeking a full-time Agile Project Manager for a hybrid role based in the Chicago, Peoria, Illinois, or Dallas, Texas office. This position combines Agile delivery and project management, supporting multiple delivery teams in a large-scale enterprise ERP transformation program for a global dealer network. The role works with the Dealer and Rental Systems PMO, the wider ERP program team, and external partners to align cross-functional teams, improve delivery predictability, and provide transparency into progress, risks, and outcomes. The goal is to help deliver high-quality ERP capabilities on time and within scope. The Agile Project Manager facilitates Agile ceremonies and coaches teams, partners with product and technical teams to manage the Azure DevOps backlog, coordinates dependencies across teams, and supports program increment, sprint, and release planning. The role also tracks delivery commitments and RAID items, removes impediments, develops delivery dashboards and metrics, and communicates status and decisions to stakeholders and leadership. The position requires a bachelor's degree and at least five years of project management experience, or at least eight years of project management experience in lieu of a degree.

Requirements

  • Bachelor's degree and at least five years of project management experience, or at least eight years of project management experience in lieu of a degree.
  • Background centered in Agile project management and a stable work history.
  • Expert-level proficiency in Azure DevOps.
  • Strong Agile and Scrum knowledge, including hands-on experience leading ceremonies and coaching teams.
  • Proven program and project management experience, including dependency management, RAID management, and delivery against commitments across multiple teams.
  • Technical understanding of the software product development lifecycle and digital product delivery practices.
  • Proficiency with Microsoft Teams, SharePoint, and Microsoft 365.
  • Excellent communication, facilitation, and meeting leadership skills.
  • Relationship-building and stakeholder-management skills, with the ability to build alignment and gain buy-in.
  • Servant leadership mindset and strong conflict-resolution and negotiation skills.
  • Strong organizational, prioritization, critical-thinking, and problem-solving skills.
  • Results-oriented and outcome-driven.

Nice To Haves

  • Experience with SAFe (Scaled Agile Framework).
  • Experience with Miro.

Responsibilities

  • Lead Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives; coach teams on Agile principles and Scrum practices, uphold delivery standards, and support continuous improvement.
  • Partner with Product Managers, Product Owners, and technical teams to decompose and prioritize work in Azure DevOps and maintain an execution-ready backlog with defined user stories, acceptance criteria, and estimates.
  • Coordinate execution across multiple teams and workstreams, identifying, managing, and resolving cross-team dependencies.
  • Support Program Increment, sprint, and release planning; coordinate release readiness, deployment planning, and execution.
  • Manage milestones and delivery commitments; track risks, assumptions, issues, and dependencies; remove impediments and escalate as needed.
  • Build and maintain Azure DevOps dashboards and metrics, and communicate delivery status, milestones, risks, and key decisions to stakeholders and leadership.
  • Foster accountability and effective communication across business, product, engineering, and vendor teams.

Benefits

  • 401(k)
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid holidays
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