(1120030) Agile Project Manager

Diversified Services Network, Inc.•Chicago, IL
•$100,000 - $105,000•Hybrid

About The Position

Diversified Services Network, Inc. (DSN) is seeking a full-time Agile Project Manager to support multiple delivery teams within a large-scale, enterprise ERP transformation program for a global dealer network. This hybrid Agile delivery and project management role works alongside the Dealer and Rental Systems PMO, the broader ERP program team, and external partners to align cross-functional teams, improve delivery predictability, and provide transparency into program progress, risks, and outcomes. The role helps deliver high-quality ERP capabilities on time and within scope. The position is based in a choice of the Chicago, Peoria, Illinois, or Dallas, Texas office locations and follows a hybrid work model.

Requirements

  • Bachelor's degree and at least 5 years of project management experience, or at least 8 years of project management experience in lieu of a degree.
  • Background centered in Agile project management, with a stable work history.
  • Expert-level proficiency in Azure DevOps.
  • Strong Agile and Scrum knowledge, including hands-on experience leading ceremonies and coaching teams.
  • Proven program and project management experience, including dependency management, RAID management, and delivering against commitments across multiple teams.
  • Technical understanding of the software product development lifecycle and digital product delivery practices.
  • Proficiency with Microsoft Teams, SharePoint, and Microsoft 365.
  • Excellent communication, facilitation, and meeting leadership skills.
  • Ability to build relationships, manage stakeholders, build alignment, and gain buy-in.
  • Servant leadership mindset with strong conflict resolution and negotiation skills.
  • Strong organizational, prioritization, critical thinking, and problem-solving skills.
  • Results-oriented and outcome-driven.

Nice To Haves

  • SAFe (Scaled Agile Framework) experience.
  • Miro experience.

Responsibilities

  • Lead Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives; coach teams on Agile principles and Scrum practices; and drive adherence to delivery standards and continuous improvement.
  • Partner with Product Managers, Product Owners, and technical teams to decompose and prioritize work in Azure DevOps, maintaining an execution-ready backlog with well-defined user stories, acceptance criteria, and estimates.
  • Coordinate execution across multiple teams and workstreams, and identify, manage, and resolve cross-team dependencies.
  • Support Program Increment, sprint, and release planning, and coordinate release readiness, deployment planning, and execution.
  • Manage milestones and delivery commitments; track risks, assumptions, issues, and dependencies; remove impediments; and escalate as needed.
  • Build and maintain Azure DevOps dashboards and metrics, and communicate delivery status, milestones, risks, and key decisions to stakeholders and leadership.
  • Foster accountability and effective communication across business, product, engineering, and vendor teams.

Benefits

  • Full benefits
  • Paid time off
  • 401(k)
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid holidays
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