Agile Delivery Lead - AI & Automation

Thomson Reuters • Frisco, TX

3d • $118,400 - $219,800 • Hybrid

About The Position

Within Thomson Reuters’ Legal Service Management (LSM) organization, the Agile Delivery Lead guides the daily delivery of small, high-impact AI and automation initiatives. The role supports rapid experimentation, feedback, and measurable value, taking initiatives from initial idea through minimum viable product (MVP), validation, and production. It is not a traditional project management role; the lead works with experienced automation practitioners and engineers, including both dedicated team members and people rotating in from service delivery teams, to establish clarity, sustain focus, remove impediments, and deliver working solutions in small increments.

The role partners with LSM leaders and technical specialists to prioritize and prepare work, facilitate adaptive Agile practices, and help teams turn ambiguous opportunities into actionable increments. It uses delivery data to improve flow, support decisions, and communicate outcomes and learning. Candidates need a bachelor’s degree or equivalent practical experience. The posting may be used to fill current openings or future vacancies. The role uses a flexible hybrid work model for office-based roles. The stated base compensation range is $118,400–$219,800 USD for eligible U.S. locations and $140,600–$190,600 CAD for Ontario, Canada; pay depends on factors including knowledge, skills, experience, and internal equity. The role may also be eligible for an annual bonus based on enterprise and individual performance.

Requirements

• Demonstrated experience leading daily Agile delivery for high-output engineering, automation, or technology teams.
• Deep practical understanding of small-batch delivery, cardinal prioritization, MVP development, iterative delivery, feedback loops, and limiting work in progress.
• Ability to turn ambiguous ideas and business needs into actionable backlog items, including requirements clarification, story decomposition, backlog refinement, and meaningful acceptance criteria.
• Comfort working with senior engineers, architects, and automation specialists, and ability to constructively challenge complexity, unclear priorities, and excessive work in progress without relying on formal authority.
• Skill facilitating Agile practices that improve delivery and explaining how to measure software-delivery effectiveness, while remaining open to learning and adaptation.
• Ability to use data to improve flow, support decisions, and communicate delivered value in an environment where requirements evolve and learning is part of delivery.
• Bachelor’s degree or equivalent practical experience.

Nice To Haves

• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), PMI Agile Certified Practitioner (PMI-ACP), or equivalent demonstrated Agile delivery experience.
• Experience delivering AI Agents, generative AI, intelligent automation, or workflow automation.
• Experience with lightweight business analysis practices, including requirements elicitation, process mapping, user-story development, and acceptance-criteria definition.
• Experience with Lean or Kanban practices, including WIP limits, cycle time, throughput, and aging-work analysis.
• ITIL Foundation certification or practical technology service-management experience.
• Experience using Azure DevOps (ADO) or a similar backlog and delivery-management platform.
• Experience delivering technology within enterprise security, governance, and responsible AI expectations.

Responsibilities

• Lead day-to-day Agile delivery of AI and automation experiments from idea through MVP, validation, and production, emphasizing rapid feedback and learning.
• Partner with LSM leaders, automation experts, and engineers to maintain a clearly ordered backlog that identifies priority work.
• Prepare upcoming work by facilitating requirements discovery, clarifying intended outcomes, and helping define user stories, acceptance criteria, and definitions of done.
• Facilitate backlog refinement, daily coordination, iteration planning, reviews, and retrospectives, adapting practices to the team’s needs.
• Break large or ambiguous opportunities into small valuable increments, limit work in progress, and help the team complete high-priority work before starting more.
• Identify and remove barriers, resolve ambiguity, and bring together relevant experts to keep priority work moving.
• Use delivery data to identify bottlenecks, improve cycle time and throughput, support decisions, and communicate the value and learning produced.

Benefits

• Flexible vacation and paid time off, including sick and safe paid time off and paid holidays.
• Two company-wide Mental Health Days off annually.
• Access to the Headspace app and Employee Assistance Program.
• Retirement savings and a competitive 401(k) plan with company match.
• Tuition reimbursement.
• Employee incentive programs and potential annual bonus.
• Health insurance, dental insurance, vision insurance, disability insurance, and life insurance.
• Parental leave.
• Sabbatical leave.
• Flexible Spending Accounts and Health Savings Accounts.
• Fitness reimbursement.
• Commuter benefits.
• Adoption and surrogacy assistance.
• Employee Stock Purchase Plan.
• Two paid volunteer days off annually.
• Flexible hybrid work arrangements, including work from anywhere for up to eight weeks per year.
• Resources and programs supporting mental, physical, and financial wellbeing, career development, and skills development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level