Agile Coach – Washington, DC

Creative Information Technology, Inc. • Falls Church, VA

20h • Onsite

About The Position

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities.

Requirements

• At least seven (7) years of hands-on experience coaching Agile teams across various maturity levels in complex organizations.
• At least one of the following relevant certifications (e.g., ICAgile Certified Professional - Agile Coaching, Certified Scrum Professional, SAFe Practice Consultant, or equivalent) is required.
• Proven track record assessing team capabilities, creating effective coaching strategies, and driving measurable improvements in team performance and Agile maturity.
• Demonstrated ability to navigate organizational resistance and adapt coaching approaches to different team contexts.
• Experience working within established organizational playbooks and frameworks while introducing industry best practices.
• Experience with Jira for work management.
• BS/BA degree with 12-15 years of prior relevant experience.
• Prior experience leading Agile processes with programs of similar size and complexity.
• The candidate must have direct experience with Agile transformations in either the federal or private space.

Nice To Haves

• Government or highly regulated industry experience preferred.

Responsibilities

• Assess team maturity, create tailored coaching plans, and guide teams to improve their Agile practices and capabilities.
• Build foundational Agile skills, accelerate mature teams' performance, and navigate resistance to change.
• Collaborate closely with Scrum Masters, Product Owners, and Program Managers to ensure teams deliver value effectively while adhering to the organization's Agile playbook and standards.
• Follow the guidance and direction of the Agile Program Manager.
• Assess team maturity and create tailored coaching plans, guide teams through progressive capability building, and establish sustainable Agile practices within teams.
• Coach teams on Scrum/Scrumban/Kanban events, artifacts, and roles, ensure teams apply Agile principles effectively (not just mechanically), and embed continuous improvement mindset and practices.
• Navigate team resistance to Agile adoption, build buy-in and engagement with new ways of working, and address mindset and cultural barriers to transformation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior