Aggregate Sales Manager

VCNA•Bridgeview, IL
•$118,000 - $142,000

About The Position

The Aggregate Sales Manager provides leadership for the sales function, directing the Prairie Aggregates sales team to exceed volume and price budget goals while supporting sustainable future returns. The role develops and implements market strategies that account for market position, product quality and availability, technical expertise, customer service, production capacity, product mix, inventory, and costs. The manager communicates the sales vision and division strategies, sets standards for sales activities and customer service, maintains key customer relationships, manages critical deals, and resolves customer issues as needed. Working with sales and leadership, the manager develops business plans and annual targets for volume, price, customer satisfaction, team development, selling, general and administrative (SGA) spending, and forecast accuracy. The manager develops and delivers sales training and coaching, evaluates subordinate performance, and works collaboratively with production, billing, and other stakeholders. The role also ensures employees understand and follow applicable company, government, and customer policies and regulations, and promotes the aggregate industry through association involvement. The position reports to the General Manager and directly manages the sales team. Regular travel across a wide geographic area is required; a valid driver's license and access to a personal vehicle are required.

Requirements

  • Bachelor's degree from a four-year college or university, or ten years of related experience and/or training, or an equivalent combination of education and experience.
  • Experience with Microsoft Office, including Excel, Outlook, and Word, and general computer software; must become proficient with programs used by Prairie Materials.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, supply agreements, lease documents, and governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to present information effectively verbally and in writing, and respond to questions from managers, clients, customers, and the public.
  • Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to qualify customers, build rapport and trust, discover client needs, apply product and market knowledge, present solutions, and manage and document the sales process.
  • Ability to define markets and use knowledge of market structure to develop sales and marketing plans that maximize company strengths and mitigate weaknesses.
  • Ability to communicate strategies, lead implementation, and assess results in the face of multiple market indicators.
  • Ability to manage difficult or emotional customer situations and solicit customer feedback to improve service.
  • Ability to provide leadership and direction, motivate and inform the sales team, provide performance feedback, and develop subordinate skills.
  • Valid driver's license and access to a personal vehicle; ability to travel regularly across a wide geographic area.

Responsibilities

  • Develop and implement market strategies that maximize the company's market position, product quality and availability, technical expertise, and customer service while accounting for production capacity, product mix, inventory, and costs.
  • Communicate the sales function's vision and division strategies in an actionable and motivating way, adapting leadership style as needed.
  • Set and model standards for customer service, pricing, sales coverage, prospecting, and other sales activities.
  • Maintain key customer relationships, manage critical deals, and resolve customer issues when necessary.
  • Work with the sales and leadership teams to develop business plans and annual targets for volume, price, customer satisfaction, team development, SGA spending, and forecast accuracy.
  • Develop and deliver group and individual training to improve sales team skills, using coaching, ride-alongs, classroom sessions, and online tools.
  • Conduct performance evaluations of direct reports and provide regular performance feedback.
  • Coordinate regularly with production, billing, and other stakeholders to support customer satisfaction.
  • Ensure assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
  • Promote the aggregate industry and build relationships through involvement in industry-related associations.
  • Travel regularly among aggregate locations across a wide geographic area.
  • Qualify potential customers, build rapport and trust, discover customer business needs, apply product and market knowledge, present suitable solutions, and manage and document the sales process.
  • Define markets by geography, demographics, consumption centers, and other relevant factors; use market structure knowledge to create sales and marketing plans.
  • Lead implementation of strategies and assess their success using multiple market indicators.
  • Manage difficult or emotional customer situations, solicit feedback to improve service, motivate and inform the sales team, and develop subordinates' skills and growth.

Benefits

  • Training and professional development
  • Access to Employees Resource Groups (ERGs), including SheBuilds
  • Tuition reimbursement/assistance
  • Competitive wages
  • Vacation and holiday time
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k)
  • Employee Assistance Program (EAP)
  • Fertility drug coverage
  • Paid maternity leave top-up
  • Opportunities to collaborate with teams around the globe and growth opportunities in different areas
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