Age Well Assistant Director

Jewish Community Center of Louisville•Louisville, KY

About The Position

The AgeWell Assistant Program Director supports the daily operations of the AgeWell Senior Program at the Trager Family Jewish Community Center. The position coordinates programs, supervises volunteers and activities, maintains accurate client records, and helps ensure efficient administrative and departmental operations. It also serves as acting Director when the Program Director is absent to help ensure uninterrupted operations.

Requirements

Degree in a related field or equivalent experience working with senior adult clients.
Proficiency in Microsoft Word, some Excel, and ability to learn Canva.
Experience with newsletter creation.
Excellent interpersonal and communication skills, including discretion in handling sensitive and confidential matters.
Strong multitasking and time-management abilities, with the ability to stay calm under pressure.
Flexibility and adaptability to work in a shared office space and perform occasional off-desk duties.
Rare evening and Sunday availability for special events.

Nice To Haves

Ability to work compassionately with clients who may have emotional and/or physical challenges.
Positive, energetic attitude.

Responsibilities

Meet with prospective older adult clients, provide tours of the Trager Family JCC, facilitate program orientation, and assist with registration and required paperwork.
Maintain current client records and manage annual renewal documentation.
Maintain the Social Club membership and mailing list.
Enter daily departmental revenue into the software platform, including revenue from senior nutrition lunches, home-delivered meals, transportation, memberships, and other program-related sources; deposit cash and checks daily with the Accounting Department.
Track congregate lunch reservations and ensure attendees check in using the My Active Center system.
Review daily activities, track attendance and check-ins, print and scan attendance records, and email records to the partner organization.
Contribute content to the monthly newsletter using Canva; print newsletters and mailing labels; and coordinate volunteers.
Organize reservations for daily lunches, special events, and field trips.
Supervise, schedule, and support AgeWell program volunteers.
Assist the Department Director with coordinating in-house programming and field trips.
Attend and chaperone trips as needed.
Serve as acting Director in the Program Director’s absence.
Participate in weekly staff meetings with the Nutrition Department.
Answer and return phone calls promptly and professionally.
Handle Goodwill donations and maintain related records.
Reconcile Fleet gas card usage with driver receipts.
Write thank-you notes to program contributors.
Organize and send Get Well, Sympathy, and Birthday cards.
Assist with lunch service as needed.
Perform other duties as assigned.