Age Well Assistant Director

Jewish Community Center of Louisville • Louisville, KY

1d

About The Position

The AgeWell Assistant Program Director supports the daily operations of the AgeWell Senior Program at the Trager Family Jewish Community Center. The role coordinates programs, supervises volunteers and activities, maintains accurate client records, and helps ensure efficient administrative and departmental operations. The Assistant Program Director may serve as acting Director when the Program Director is absent to ensure uninterrupted operations.

The position involves meeting prospective older adult clients, providing facility tours and program orientations, assisting with registration, managing membership and mailing lists, handling revenue and records, coordinating meals and activities, and supporting newsletters, special events, and field trips. It also includes communication with clients and contributors, occasional assistance with lunch service, and other duties as assigned. The role is full-time and requires rare evening and Sunday availability for special events.

Requirements

• Degree in a related field or equivalent experience working with senior adult clients.
• Proficiency in Microsoft Word and some Excel.
• Ability to learn Canva.
• Experience with newsletter creation.
• Excellent interpersonal and communication skills, including discretion when handling sensitive and confidential matters.
• Strong multitasking and time-management abilities, with the capacity to stay calm under pressure.
• Flexibility and adaptability to work in a shared office space and perform occasional off-desk duties.
• Availability on rare evenings and Sundays for special events.

Nice To Haves

• Ability to work compassionately with clients who may have emotional and/or physical challenges.
• Positive, energetic attitude.

Responsibilities

• Meet with prospective older adult clients, provide tours of the Trager Family JCC, facilitate program orientation, and assist with registration and required paperwork.
• Maintain current client records and manage annual renewal documentation.
• Maintain the Social Club membership and mailing list.
• Enter daily departmental revenue into the software platform, including funds from senior nutrition lunches, home-delivered meals, transportation, memberships, and other program-related sources.
• Deposit cash and checks daily to the Accounting Department.
• Track congregate lunch reservations and confirm attendees have checked in using the My Active Center system.
• Review daily activities, track attendance and check-in, print and scan attendance records, and email them to the partner organization.
• Contribute content to the monthly newsletter using Canva, print newsletters and mailing labels, and coordinate volunteers.
• Organize reservations for daily lunches, special events, and field trips.
• Supervise, schedule, and support AgeWell program volunteers.
• Assist the Department Director with coordinating in-house programming and field trips.
• Attend and chaperone trips as needed.
• Serve as acting Director in the Program Director’s absence to ensure uninterrupted operations.
• Participate in weekly staff meetings with the Nutrition Department.
• Answer and return phone calls promptly and professionally.
• Handle Goodwill donations and maintain related records.
• Reconcile Fleet gas card usage with driver receipts.
• Write thank-you notes to program contributors.
• Organize and send Get Well, Sympathy, and Birthday cards.
• Assist with lunch service as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed