Agent tarification Aérien - Pricing and Quoting Administrator - Montréa

CMA CGM•Montreal, QC

6d•Onsite

About The Position

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

Requirements

AEC / DEP or equivalent education, with mandatory experience in air freight.
Basic knowledge of the Microsoft Office environment (Word, Excel, Outlook).
Proficiency in both French and English, spoken and written, with the ability to communicate clearly, as this role supports clients and communicates with suppliers outside Quebec.
Excellent interpersonal skills, strong team spirit, organizational and time management skills.
Detail-oriented, sense of urgency, and customer service–oriented.

Responsibilities

Prepare airfreight quotations within prescribed timelines and to the satisfaction of both clients and the Company.
Act as a liaison between customers, agents, and sales representatives.
Review transportation options and negotiate rates with airlines and carriers.
Understand customer needs and provide innovative solutions.
Offer shipment insurance options.
Prepare quotations in the operational system according to customer requests and within prescribed timelines.
Follow up on quotations.
Act as a key resource for the CEVA Group network, suppliers, and customer service (internal and external).
Work closely with the sales team and other departments of CEVA Logistics Canada.
Issue non-conformities and customer complaints in accordance with ISO procedures.
Perform other tasks as assigned by the immediate supervisor.