Agent Recruiter

Armstrong Transport Group

5d•Remote

About The Position

Armstrong Transport Group is a third-party logistics provider headquartered in the vibrant South End neighborhood of Charlotte, NC, with additional locations in Boise, ID, Alpharetta, GA, and Schaumburg, IL. Using the power of innovative technology solutions, we create seamless connections for shippers and carriers while delivering exceptional customer experiences. We're proud to have a diverse community of more than 200 independent agent offices that rely on us to help grow their business and fuel their success. Behind the scenes, our team of over 300 corporate employees provides unwavering support, ensuring that everyone involved in the logistics process receives the care and attention they deserve. Recognized as a US Best Managed Company and a Top Workplace, Armstrong thrives on creating positive experiences and fostering partnerships to help grow careers. As an Agent Recruiter, you close. You take qualified opportunities from our recruiting team, build the business case that convinces an experienced freight professional to move their book to Armstrong, negotiate the terms, and get the agreement signed. A freight agent is an independent business owner who runs their business on Armstrong's platform and is compensated through 1099 commission payments — so this is a recruiting role and a sales role at the same time. You are asking someone to bet their livelihood on us, and you have to be able to show them the math. You will also source and close your own strategic prospects, and you will mentor the Agent Recruiting Specialists who feed you opportunities.

Requirements

5+ years of experience in the transportation and logistics industry, including at least 2 years as a sales recruiter, freight broker, or in an agent-facing sales role
A demonstrated record of closing — you can point to deals you personally won and explain how
Working understanding of freight brokerage economics: margin, credit, factoring, carrier procurement, and what actually drives an agent's take-home
Ability to read a book of business and model commission scenarios credibly in front of an experienced operator
Strong negotiation skills and the judgment to know which terms are worth fighting for
Excellent verbal and written communication and strong organizational skills
Salesforce or comparable CRM discipline, with an accurate forecast
Ability to travel up to 25% for conferences, industry events, and prospect meetings
A demonstrated history of being an intrinsically motivated self-starter who thrives in a fully remote environment
Associate's degree, or equivalent industry experience in lieu of a degree; bachelor's degree preferred

Nice To Haves

Direct experience recruiting or managing independent freight agents
An existing network within the freight brokerage and agent community
Experience mentoring or leading junior sales or recruiting talent

Responsibilities

Closing the opportunity
Own qualified opportunities from the introductory call through signed agent agreement and first load
Conduct in-depth business reviews — revenue and gross margin history, customer list and concentration, credit exposure, claims history, carrier relationships, staffing, and technology needs
Build and present the Armstrong business case: model the prospect's economics under Armstrong's commission structure against their current arrangement, and quantify the value of our back office, credit, technology, and carrier network
Sell the appeal of agent ownership with Armstrong — the independence of running a business of their own, with the infrastructure of a nationally ranked brokerage behind it
Negotiate commission splits, transition terms, and support commitments within approved parameters, escalating exceptions to the Director of Agent Recruiting
Manage diligence and approval — references, background and credit review, contract review, and non-compete considerations — in partnership with Legal, Finance, and Agent Success
Self-source senior and strategic prospects through your personal network, referrals, and industry presence
Build long-cycle relationships with prospects who aren't ready yet and run a disciplined nurture pipeline against them; opportunities that stall after handoff stay with you rather than recycling back to the Recruiting Specialist
Maintain an accurate forecast and clean pipeline hygiene in Salesforce; report weekly to the Director of Agent Recruiting
Represent Armstrong at industry conferences, career fairs, and networking events
Own the transition to Agent Success and stay engaged through first load and the agent's first 90 days
Partner with the agent recruiting team and corporate staff to deliver an onboarding and training experience that lives up to what you sold
Mentor Agent Recruiting Specialists — coach their introductory calls, review the quality of the opportunities they pass, and give direct feedback on objection handling
Feed market intelligence, competitive terms, and objection patterns back to leadership so the program keeps improving
Take on additional projects assigned by the Director of Agent Recruiting, the VP of Agent Recruiting, or the executive team to strengthen the recruiting process and the agent network