Agent Ramp Service

TREGO DUGAN AVIATION OF GRAND ISLAND INC•Pittsburgh, PA
•$0 - $18•Onsite

About The Position

As a Ramp Service Agent with TDA AGH, you are part of the ground team responsible for the safe and efficient turnaround of aircraft. The role includes loading baggage, marshaling aircraft, operating ground equipment, and maintaining a secure ramp environment, directly supporting the passenger experience and operation. No prior experience is required, and training is provided. The position requires a flexible schedule that includes nights, weekends, and holidays. Hours vary based on flight schedules, and weekly hours may increase or decrease due to seasonal flight changes. Work takes place primarily outdoors on an airport ramp, with some indoor work. Agents encounter a full range of weather conditions, aircraft and vehicle activity, constant noise, jet exhaust, and fumes. Required personal protective equipment is provided.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Valid driver's license.
  • Basic computer skills.
  • Ability to read and write English.
  • Must be able to fulfill requirements to obtain a SIDA badge and pass a pre-employment drug test.
  • Must have or be able to obtain authorization to work in the U.S. as defined in the Immigration Act of 1986.
  • Must successfully attend and complete all required training.
  • No prior experience is necessary; training will be provided.
  • Must be able to lift and carry a 70-pound suitcase from the floor to 18 inches, and carry it with both hands for up to 25 feet.
  • Must be able to perform repetitive tasks and motions, including bending, squatting, kneeling, crawling, and twisting, and sustain those positions for extended periods.
  • Must be able to work effectively in a high-pressure, time-sensitive environment.
  • Must have sufficient vision and physical ability to safely perform all essential functions.
  • Must be able to work a flexible schedule that includes nights, weekends, and holidays.

Nice To Haves

  • Prior experience in a physical, outdoor, or logistics-related role.
  • Experience operating heavy equipment, forklifts, or commercial vehicles.
  • Familiarity with airport or airline ground operations.
  • Ability to communicate in a second language.

Responsibilities

  • Load and unload passenger baggage, luggage, and co-mail of various weights and dimensions to and from aircraft and the airport baggage receiving area.
  • Safely operate ground service equipment, including tugs and belt loaders, in accordance with regulations.
  • Marshal aircraft to and from gates and assist with aircraft pushback procedures.
  • Properly handle baggage and items requiring special care.
  • Clean aircraft interiors and service lavatories between flights.
  • Assist with commissary services, including loading and unloading catering carts and galley supplies in coordination with catering vendors.
  • Conduct aircraft security searches as required.
  • Keep ramp areas safe, clean, and free of Foreign Object Debris (FOD).
  • Inspect and maintain ground equipment and promptly report deficiencies.
  • Communicate with team members and other departments using a two-way radio.
  • Assist customer service agents and passengers with special needs as directed.
  • Follow safety regulations, use ground equipment properly, and wear required personal protective equipment.
  • Complete all required training and perform only tasks for which fully trained.
  • Immediately report safety hazards or incidents to a supervisor.
  • Perform other duties as assigned by management.

Benefits

  • Required personal protective equipment is provided.
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