Agent Ramp Service, RIC
About The Position
As a Ramp Service Agent with TDA AGH, you are a critical part of the ground team responsible for the safe, efficient turnaround of every aircraft. The work directly impacts the passenger experience and the success of the operation. No prior experience is required; training is provided for the right candidate. The role requires dependability, a safety-minded approach, and readiness to work hard as part of a close-knit team. The position requires a flexible schedule, including nights, weekends, and holidays. Hours vary based on flight schedules, and weekly hours may increase or decrease because of seasonal flight changes. Weekend availability is mandatory.
Requirements
- High school diploma or equivalent.
- At least 18 years of age.
- Valid driver's license.
- Basic computer skills.
- Ability to read and write English.
- Ability to meet requirements for obtaining a SIDA (Secure Identification Display Area) badge and pass a pre-employment drug test.
- Must have or be able to obtain authorization to work in the U.S. as defined in the Immigration Act of 1986.
- Successfully attend and complete all required training.
- Ability to lift and carry a 70-pound suitcase from the floor to 18 inches and carry it with both hands for up to 25 feet.
- Physical dexterity to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, and twisting, and to sustain these positions for extended periods.
- Ability to work effectively in a high-pressure, time-sensitive environment.
- Sufficient vision and physical ability to safely perform all essential functions.
- Must be able to work a flexible schedule, including nights, weekends, and holidays; weekend availability is mandatory.
- Reliability, accountability, teamwork, composure under pressure, attention to detail, adaptability, and professionalism.
Nice To Haves
- Prior experience in a physical, outdoor, or logistics-related role.
- Experience operating heavy equipment, forklifts, or commercial vehicles.
- Familiarity with airport or airline ground operations.
- Ability to communicate in a second language.
Responsibilities
- Load and unload passenger baggage, luggage, and co-mail of various weights and dimensions between aircraft and the airport baggage receiving area.
- Operate ground service equipment, including tugs and belt loaders, safely and in accordance with regulations.
- Marshal aircraft to and from gates and assist with aircraft pushback procedures.
- Properly handle baggage and items requiring special care.
- Clean aircraft interiors and service lavatories between flights.
- Assist with commissary services, including loading and unloading catering carts and galley supplies in coordination with catering vendors.
- Conduct aircraft security searches as required.
- Keep ramp areas safe, clean, and free of Foreign Object Debris (FOD).
- Inspect and maintain ground equipment in proper working order and promptly report deficiencies.
- Communicate with team members and other departments using a two-way radio.
- Assist customer service agents and passengers with special needs as directed.
- Follow safety regulations, including correct use of ground equipment and required personal protective equipment (PPE).
- Complete all required training and perform only tasks for which fully trained.
- Immediately report safety hazards or incidents to a supervisor.
- Perform other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
