Agency Partner Manager

AfterShip•Los Angeles, CA

1d•$130,000 - $150,000•Remote

About The Position

We’re looking for a Agency Partner Manager to help shape how agencies drive growth and success within the TikTok Shop ecosystem. This is not just another partner management role. You’ll work closely with the Manager of Strategic Partnerships and cross-functional leaders to build and scale a world-class agency partner program that accelerates growth through strategic alliances. You’ll be the bridge between TikTok Shop, agency partners, and internal stakeholders—defining how we recruit, enable, and grow high-performing agencies that create lasting value for merchants and the broader ecosystem. From agency recruitment and onboarding to partner enablement, co-selling, and joint go-to-market initiatives, you’ll own the full partner lifecycle while helping architect the infrastructure that allows partnerships to scale. You’ll develop the frameworks, programs, and incentives that drive long-term engagement and performance across our partner network. This role reports to the Head of Partnerships and is remote, with a preference for candidates based in Toronto, Los Angeles, New York, or Seattle. Some flexibility in working hours will be required to support agency partners across North America, Europe, and LATAM, along with occasional travel (up to 15%) for partner meetings, conferences, and events.

Requirements

5-7 years of experience in partnerships, business development, or agency management, preferably in the TikTok Shop or eCommerce space.
Strong understanding of the agency ecosystem (digital marketing, Shopify/TikTok Shop/Amazon/Wal-Mart service partners, etc.).
Proven track record of building and scaling partner relationships that drive measurable business impact.
Excellent interpersonal, communication, and negotiation skills.
Experience collaborating with sales and marketing teams to drive GTM alignment.
Familiarity with CRM and partner management tools (e.g.,HubSpot, Euler, Crossbeam).
Bilingual (Mandarin Speaking preferred but not required)

Responsibilities

Identify, recruit, onboard, and grow strategic agency partners, building strong relationships with agency leadership and client-facing teams.
Develop joint business plans, value propositions, and go-to-market strategies that align partner capabilities with merchant needs and AfterShip's growth objectives.
Own the health, performance, and growth of your agency portfolio, serving as the primary point of contact for escalations, engagement, and strategic planning.
Design and evolve a scalable agency partner program, including tiering, incentives, certifications, deal registration, MDF frameworks, and partner benefits.
Build playbooks, enablement resources, and co-marketing initiatives that make AfterShip the preferred solution across your agency ecosystem.
Drive partner-sourced and partner-influenced revenue through co-selling, account mapping, lead generation, and close collaboration with Sales and Marketing teams.
Create and scale partner training, certification, and demand-generation programs that increase partner engagement, adoption, and customer acquisition.
Analyze partner performance, pipeline contribution, and program ROI, using data and insights to optimize investments, improve outcomes, and inform growth strategy.