Agency Operations Support Intern – Fall 2026 through Spring 2027

Farm Bureau Financial ServicesWest Des Moines, IA
Onsite

About The Position

This 9-month internship program is designed to give you insight into what it takes to succeed as a business partner to our agencies, field team members, and the Agency Operations Support team. By the end of the internship, you’ll have interacted with multiple departments across Farm Bureau Financial Services, giving you a well-rounded view of our organization. Our internship program holds an 80/10/10 approach, meaning that 80% of your work time will involve performing tasks or working on projects within your hired work area. Another 10% of the time, you will be exposed to learning in other areas within your assigned division to get more corporate experience. Then, the final 10% will be spent in shared experiences across the organization, where you will get to really learn about our culture and work environment.

Requirements

  • Be a current college student (Junior or Senior status preferred).
  • Be interested in supporting sales leadership and have a passion for helping others.
  • Be dependable, organized, and detail oriented.
  • Be an effective communicator, team-oriented, and able to thrive in a fast-paced environment.
  • Be able to work 12-15 hours during the fall 2026 and spring 2027 semesters.
  • Currently authorized to work in the United States on a full-time, permanent basis.
  • Not require any type of immigration sponsorship now or in the future.

Responsibilities

  • Gain hands-on experience with the tools and resources used to support the Agency Force and field team members.
  • Dive into the Agent Experience — analyzing it, identifying opportunities for improvement, and contributing to their success.
  • Receive structured, hands-on training and develop a deep understanding of the agent experience.
  • Gain exposure to sales and field leadership.
  • Interact with multiple departments across Farm Bureau Financial Services.
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