Agency Operations Support Intern – Fall 2026 through Spring 2027

FBL Financial Group, Inc. • West Des Moines, IA

2d • Onsite

About The Position

If you’re looking for an internship opportunity that is fun, challenging and provides you with great real-world experience, look no further! We’re looking for someone who is excited about learning…about us, about our organization, how we do things, and how we assist field leadership throughout Farm Bureau. As an Agency Operations Support Intern, you’ll gain hands-on experience with the tools and resources we use to support our Agency Force and field team members. You’ll also dive into the Agent Experience — analyzing it, identifying opportunities for improvement, and contributing to their success. You’ll receive structured, hands-on training and develop a deep understanding of the agent experience, while also gaining exposure to sales and field leadership. This 9-month internship program is designed to give you insight into what it takes to succeed as a business partner to our agencies, field team members, and the Agency Operations Support team. By the end of the internship, you’ll have interacted with multiple departments across Farm Bureau Financial Services, giving you a well-rounded view of our organization. Our internship program holds an 80/10/10 approach, meaning that 80% of your work time will involve performing tasks or working on projects within your hired work area. Another 10% of the time, you will be exposed to learning in other areas within your assigned division to get more corporate experience. Then, the final 10% will be spent in shared experiences across the organization, where you will get to really learn about our culture and work environment.

Requirements

• Current college student (Junior or Senior status preferred).
• Interested in supporting sales leadership.
• Passion for helping others.
• Dependable, organized, and detail-oriented.
• Effective communicator.
• Team-oriented.
• Able to thrive in a fast-paced environment.
• Able to work 12-15 hours during the fall 2026 and spring 2027 semesters.
• Must be currently authorized to work in the United States on a full-time, permanent basis.
• Not eligible for immigration sponsorship now or in the future.

Responsibilities

• Gain hands-on experience with the tools and resources used to support the Agency Force and field team members.
• Analyze the Agent Experience, identify opportunities for improvement, and contribute to their success.
• Develop a deep understanding of the agent experience.
• Gain exposure to sales and field leadership.
• Interact with multiple departments across Farm Bureau Financial Services.
• Perform tasks or work on projects within the hired work area (80% of work time).
• Engage in learning in other areas within the assigned division for corporate experience (10% of work time).
• Participate in shared experiences across the organization to learn about culture and work environment (10% of work time).

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree