Agency Operations Specialist II

AmTrust Financial Services, Inc.•Cleveland, OH

1d•$17 - $23•Hybrid

About The Position

The Agency Appointment Specialist will support the effort to onboard, document and maintain partner agencies, and may include providing support for various other operational functions as needed. This position is hybrid out of our Cleveland, OH or Southington, CT office.

Requirements

Highly proficient in Microsoft Office with an emphasis on Excel, Adobe and SharePoint.
Strong analytical skills; ability to organize data and documents with close attention to detail.
Strong interpersonal, verbal and written communication skills with ability to interface with all levels of the organization.
Excellent time management skills.

Responsibilities

Acceptance and review of new agency applications.
Review of various state laws, rules and regulations to maintain compliance.
Utilization of various agency management systems and web-based services.
Onboard and maintain agency information, including commission changes, product and authority updates, and agency organizational changes.
Adherence to AmTrust and state authority levels and guidelines.
Provide necessary information to facilitate state appointments.
Participate in research and project initiatives as directed by supervisor or manager.
Perform other duties as assigned by supervisor or manager.