Sales - Agency Manager, Miller County

Georgia Farm Bureau•Colquitt, GA

About The Position

The Agency Manager manages sales and marketing activities for assigned agency offices in support of corporate sales, profit, and manpower objectives. The role provides leadership to agents and customer service representatives (CSRs), supports their professional development, and manages performance. It also serves as a local representative in the county, helping maintain positive community relationships and effective working relationships between county offices and the home office. The Agency Manager coordinates recruiting and training with District Sales Managers, Human Resources, and home office training staff; handles counseling and disciplinary actions, including involuntary terminations; promotes compliance with corporate policies and procedures; participates in setting agency sales objectives; and ensures consistent, timely reporting. The role also coordinates and conducts regular agency meetings to inform, train, and encourage staff to meet corporate, district, and agency objectives. Other duties may be assigned by the manager.

Requirements

A college degree or equivalent industry experience.
At least 2 years of multi-line experience.
A valid Georgia insurance license in Property/Casualty and Life/Health.
A valid Georgia driver’s license.
Demonstrated performance success and evidence of managerial aptitude.
Successful participation in the Georgia Farm Bureau development plan for prospective Agency Managers.
In-depth knowledge of the products and services offered by Georgia Farm Bureau.
Ability to work and communicate with the home office, district management, agency staff, and County Farm Bureau to maintain positive relationships.
Ability to read, analyze, and interpret procedures, regulations, instructions, manuals, and other documents as required.
Excellent telephone, public relations, and oral and written communication skills.
Basic computer and internet skills.

Nice To Haves

Georgia Farm Bureau experience is preferred.
Professional designations such as CLU or ChFC are preferred.

Responsibilities

Manage sales and marketing activities for assigned agency office(s) to support corporate sales, profit, and manpower objectives.
Coordinate agent and CSR recruiting and training programs with District Sales Managers, Human Resources, and home office training staff.
Represent the organization locally in the county and promote and maintain positive community relationships.
Provide leadership to agents and CSRs to support their professional development.
Maintain positive and effective working relationships between county offices and the home office.
Handle counseling and disciplinary actions for agents and CSRs, including involuntary terminations.
Promote compliance with corporate policies and procedures.
Participate in formulating agency office sales objectives.
Complete reports to ensure consistent, thorough, and timely agency-level reporting and documentation.
Coordinate and conduct regular agency meetings to inform, train, and encourage staff to meet corporate, district, and agency objectives.
Provide leadership to agents and CSRs and manage the performance of assigned agency/agencies.
Perform other duties as assigned by the manager.