Sales - Agency Manager, Miller County

Georgia Farm Bureau•Colquitt, GA

About The Position

The Agency Manager manages sales and marketing activities for assigned agency offices to support corporate sales, profit, and manpower objectives. The role coordinates recruiting and training for agents and customer service representatives (CSRs), represents the organization in the county, and develops staff through leadership and professional-skills support. The manager maintains effective relationships among county offices, the home office, district management, agency staff, and County Farm Bureau; promotes compliance with corporate policies; and handles counseling and disciplinary actions, including involuntary terminations. The position participates in setting agency sales objectives, prepares timely and thorough activity reports, and organizes and conducts regular agency meetings to inform, train, and motivate staff. Other duties may be assigned by the manager.

Requirements

  • A college degree or equivalent industry experience.
  • At least 2 years of multi-line experience.
  • A valid Georgia insurance license in Property/Casualty and Life/Health.
  • A valid Georgia driver’s license.
  • Demonstrated performance success and evidence of managerial aptitude.
  • Successful participation in Georgia Farm Bureau's development plan for prospective Agency Managers.
  • In-depth knowledge of the products and services offered by Georgia Farm Bureau.
  • Ability to work and communicate with the home office, district management, agency staff, and County Farm Bureau to maintain positive relationships.
  • Ability to read, analyze, and interpret procedures, regulations, instructions, manuals, and other documents.
  • Excellent telephone, public relations, and oral and written communication skills.
  • Basic computer and internet skills.

Nice To Haves

  • Georgia Farm Bureau experience.
  • Professional designations such as CLU or ChFC.

Responsibilities

  • Manage sales and marketing activities for assigned agency offices to support corporate sales, profit, and manpower objectives.
  • Coordinate agent and CSR recruiting and training programs with District Sales Managers, Human Resources, and home office training staff.
  • Represent the organization locally by promoting and maintaining strong, positive community relationships.
  • Provide leadership to agents and CSRs to support and enhance their professional skills.
  • Maintain positive and effective working relationships between county offices and the home office.
  • Handle counseling and disciplinary actions for agents and CSRs in assigned offices, including involuntary terminations.
  • Promote compliance with corporate policies and procedures.
  • Participate in formulating agency office sales objectives.
  • Complete reports on agency activities with consistent, thorough, and timely documentation.
  • Coordinate and conduct regularly scheduled agency meetings to inform, train, and encourage staff to meet corporate, district, and agency objectives.
  • Manage performance for assigned agencies and provide leadership to agents and CSRs.
  • Perform other duties as assigned by the manager.
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