Aftermarket Sales Specialist

Butler Machinery Company•Fargo, ND

3d•Onsite

About The Position

Butler Machinery is seeking a detail-oriented and customer-focused Aftermarket Sales Specialist to support our Aftermarket Sales Team. The Aftermarket Sales Specialist supports the Aftermarket Sales team by managing leads within the CRM, assisting with CVA and TM&R pricing and contracts, and running reports to ensure opportunities move effectively through the sales funnel. This role plays a key part in lead generation, sales support, and communication between Butler Machinery, Caterpillar, and the Aftermarket Sales team.

Requirements

High school diploma or equivalent education required
Experience with Microsoft Excel, Word, and PowerPoint
Strong attention to detail with the ability to manage multiple tasks
Excellent verbal and written communication skills
Highly organized and dependable

Nice To Haves

Minimum of 2 years of heavy equipment or related industry experience preferred

Responsibilities

Facilitate lead generation and creation within the sales funnel for campaigns related to rebuilds, CVAs, GET, undercarriage, and other assigned programs. Pull hunter lists and qualify leads for active status, correct territory, and applicable hour ranges.
Review Product Support Sales Representative (PSSR) funnels regularly and provide feedback on funnel health, strategy, and next steps to PSSRs and the Aftermarket Sales Manager.
Quote new, renewal, and rebuild EPPs as well as engine ESCs as needed. Create leads where appropriate and communicate won sales to the Warranty department for purchasing.
Lead CVA and PSE discussions with Caterpillar representatives, ensuring effective two‑way communication. Report updates, changes, and insights back to the Aftermarket Sales team and Butler Machinery leadership.
Support CVA growth by developing CVA pricing and contracts to meet customer needs, including determining uplifts, reserves, and escalators.
Qualify incoming Parts and Service leads by reviewing machine population and service history to determine which leads are legitimate and actionable.
Run reports and analyze funnel data to support the Aftermarket Sales team, identifying action items and opportunities to keep deals moving forward.
Prepare TM&R and CVA contracts by pricing required parts, labor, and services, and determining appropriate reserves, escalators, and uplifts.
Works within and promotes the vision, mission, and values of BMC.
Performs other duties as assigned.

Benefits

10% Annual Retirement Employer Contribution, with an Additional 5% Discretionary Employer Contribution
Health Insurance – 3 plan options
Health Savings Account – Employer contribution up to $1,300/year
Dependent Care Flex Spending Account
Dental Insurance – 2 plan options
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Employer-paid Short-Term Disability Coverage – 60% of base pay/salary
Long-Term Disability Coverage
Maternity / Paternity Benefits
Holidays
Paid Time Off (PTO)
401(K) Plan
Employee Assistance Program (EAP) – including Health Coaching
SmartDollar – employer-paid financial planning program
Legal Shield/ID Shield products
Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization