Aftermarket Sales Manager

Crown Equipment Corporation • Kentwood, MI

3d • Onsite

About The Position

Crown Equipment Corporation, a global leader in lift truck manufacturing, is seeking an Aftermarket Sales Manager to lead their Aftermarket Sales Department. This role is responsible for maximizing the sale of material handling services and parts, industrial battery services, and operator training within a designated branch territory. The manager will develop sales strategies, conduct sales meetings, and ensure effective communication and coordination with other managers. A key focus will be on increasing customer satisfaction and retention through direct engagement with both branch and national account customers. Additionally, the role involves recruiting, training, developing, and counseling direct reports, as well as reviewing accounts receivables and vendor invoicing, including recommending payment terms and write-offs.

Requirements

• 5-7 years related experience
• High school diploma required.
• Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
• Must be legally authorized to work in the United States. Sponsorship is not provided for this position.
• Completion of background check, drug screen, and physical required.

Nice To Haves

• Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience preferred.
• Three to five years product, service, or parts sales experience.
• Material handling industry experience preferred.
• Good communication, interpersonal, organizational and computer skills.

Responsibilities

• Manage the Aftermarket Sales Department to maximize the sale of material handling service and parts, industrial battery service, and operator training within the branch territory.
• Develop sales strategies and conduct sales meetings.
• Coordinate activities among other managers ensuring proper communication.
• Review and approve sales-related functions as required.
• Work to increase customer satisfaction and retention.
• Maintain direct contact with current and prospective Branch and National Accounts customers.
• Recruit, select, train, develop, and counsel direct reports.
• Review accounts receivables and vendor invoicing.
• Recommend payment terms and write-offs.

Benefits

• Health/Dental/Vision/Prescription Drug Plan
• Flexible Benefits Plan
• 401K Retirement Savings Plan
• Life and Disability Benefits
• Paid Parental Leave
• Paid Holidays
• Paid Vacation
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED