Aftermarket Parts and Customer Service Manager

DTTP•Waller, TX

1d•Onsite

About The Position

Daikin Comfort Technologies Manufacturing, L.P., is seeking a professional, skilled individual for our Aftermarket Parts & Customer Service Manager position within our organization located at our DTTP Waller, TX facility. This position will support the overall growth initiatives for the Aftermarket parts and supplies business for both COD and Independent Distribution. About DTTP Daikin Texas Technology Park- has a footprint of 4.23 million square feet under a single roof, and is the third largest factory in the United States. Opened in 2017 as the manufacturing, logistics, and engineering center for Daikin's American subsidiary Goodman, the plant makes heating and air conditioning products sold under the Goodman, Amana, and Daikin brands. Why Work with Us? Benefits are effective on day one for all full-time direct hires Training programs are available to help guide team members and develop new skills Growth Opportunities - there is immense opportunities to grow your career You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Requirements

5 plus years HVAC Product and Distribution experience is essential.
HVAC Sales experience – 3 plus years.
Proven track record of working cross functionally and collaborating with other departments
Previous sales experience
Strong analytical and communication skills
Ability to manage multiple projects
Strong experience with EXCEL – creating reports, etc.
Experience with PowerPoint and presentations
Attention to detail and high quality work
Able to work independently and in a team environment
Self-motivated
Proactive team player with strong communication skills and a solutions-oriented mindset

Nice To Haves

Other Distribution experience is helpful.
Bachelor’s Degree desired but work experience may be acceptable.

Responsibilities

Manage and negotiate with vendors not only related to those products but also find other vendors and products that may be related
Interact with various departments and management and have regular interaction with the Regional Parts Sales and Business Managers and other marketing groups
Support the overall growth by the development of programs and promotions again working with both sales and marketing for equipment and parts.
Liaise with creative teams to come up with branding ideas, graphic designs, and promotional materials
Discover effective marketing and promotional channels, including media platforms to be used to relay parts messages to customers
Investigate the performance of the parts marketing campaigns and strategies through evaluating key performance metrics
Create innovative marketing campaigns depending on robust data and present the recommendations to management
Perform additional projects/duties to support ongoing business needs