Aftermarket Account Manager - HOLT Truck Centers

HOLT Group•Austin, TX

19d

About The Position

The Aftermarket Account Manager promotes aftermarket parts and service solutions to an assigned customer base and pursues new business to expand market share. The role is accountable for achieving sales goals within a designated territory, maintaining current customer relationships, and developing conquest accounts. The Account Manager works closely with the Regional Aftermarket Sales Manager to execute strategic initiatives and fulfill the business plan. The incumbent is expected to demonstrate alignment with the company’s mission and core business values, collaborate with internal and external resources, and participate in ongoing self-development. The role models and reinforces HOLT’s Values Based Leadership tools, models, and processes. This is a primarily field-based position with extensive daily driving within the assigned territory and occasional overnight travel. The employee frequently works outdoors and in automotive shop environments, with exposure to varying weather, noise, and dust.

Requirements

High school diploma or equivalent.
At least one year of relevant work experience.
At least one year of direct sales experience.
Valid state-issued driver’s license.
Strong knowledge of the On-Highway Truck industry and aftermarket landscape.
Effective sales skills, including prospecting, overcoming objections, and closing sales.
Ability to build and sustain long-term customer relationships.
Proficiency in Microsoft Office Suite.
Critical thinking and analytical skills for problem-solving and decision-making.
Strong customer service, interpersonal communication, and formal presentation skills.
Detail-oriented with strong organizational capabilities.
Ability to communicate clearly verbally and in writing to diverse audiences.
Ability to perform basic mathematical functions, including percentages and the four basic arithmetic operations.
Self-motivated and able to work independently or as part of a team in a high-volume environment.
Ability to interpret technical documents, regulations, and professional literature.
Ability to read, write, and understand information.

Nice To Haves

Bachelor’s degree in a related field.
Three or more years of On-Highway Trucking industry experience.

Responsibilities

Promote and sell On-Highway Truck aftermarket parts and service offerings.
Provide comprehensive coverage and support to an assigned customer base.
Plan daily sales calls, targeting 5–7 customer visits per day.
Visit all assigned accounts in person monthly.
Follow the HOLT Aftermarket Sales Process: pre-call planning, opportunity identification, opportunity investigation, proposal presentation, and business closure.
Receive customer orders, serve as the primary point of contact, and educate customers on parts and service programs.
Collaborate with internal departments to identify and pursue sales leads.
Support quality improvement initiatives in safety, operations, financial performance, and customer service.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Perform other duties as assigned.