AFTER SCHOOL, ELCS SUBSTITUTE

Denver Public Schools•Denver, CO

2d•$22•Onsite

About The Position

Supports individual, team or department through practical application of knowledge, use of proven techniques, and adherence to procedures. Primary focus on execution of assigned tasks in a specific area of responsibility, with a non-technical scope and a high degree of customer service. Responsible to ensure that students have a safe, structured, and engaging environment during emergency staffing situations. The position supports compliance with all state licensing requirements, as well as district and departmental policies. This flexible, on-call role is available to current DPS employees or approved district personnel who can provide short term support to after school programs as needed. Substitutes are compensated for hours worked and are not required to maintain a regular schedule commitment.

Requirements

Minimum High School Diploma/GED
Current DPS employees
Lead for racial and educational excellence and work to dismantle systems of oppression and inequity in our community, along with believing in and supporting all students so they feel seen and heard with access to high quality education.
Live and work with a permanent home address in Colorado while working with us.
Have the ability with or without accommodations to meet the physical demands of the position.

Responsibilities

Day to day execution: performs routine transactions, assists team activities, interacts with stakeholders to solve problems or resolve complaints, gathers information, consults with management on actions to be taken in order to support short-term operations and ensure compliance.
Documentation: performs data entry and verification, keeps accurate files/records, creates detailed reports, using various existing systems for accurate, timely, and compliant records.
Customer service: receives, understands, and disseminates information to appropriate stakeholders. Answers questions, solves problems effectively and escalates appropriately. Demonstrates positive, optimistic and service-oriented mindset to ensure positive relations with stakeholders.
Continuous improvement: contributes to identifying process inefficiencies and proposes solutions, identifies opportunities through external research on trends in resources, programs, and services and internal research with stakeholders, and supports improvement efforts in order to support long-term success.