After Market Sales Representative

Taylor Northeast•Allentown, PA

15d•Onsite

About The Position

Taylor Northeast is the mid-Atlantic and New England’s premier dealer of forklifts, container handlers, railcar movers, industrial floor cleaning machines, and much more. Headquartered near Reading, Pennsylvania with multiple branch facilities from Baltimore to New Hampshire, we sell, rent, service, and rebuild a range of custom and heavy-duty material handling equipment that is unlike any other company in the industry. And we are fortunate to have an equipment lineup that is backed by the best service technicians and parts support teams in the Northeast. We are currently seeking an experienced Aftermarket Sales Representative (Customer Service Representative) who will help grow our established forklift truck territory and expand our parts, service, rental and sales presence in the Allentown, PA market. The position requires a self-starter to further cultivate, expand, and support an established customer base through after-market sales of parts and service, while working closely with our equipment sales force and operations personnel in fulfilling demand. The ideal candidate will have after-market sales experience, be mechanically inclined, possess strong organizational skills and thrive in a team environment.

Requirements

Customer service is a primary personal priority
Results-driven
Ability to multi-task and juggle competing deadlines and priorities
Excellent communication and follow-up skills
Proficient in Microsoft Word and Excel

Nice To Haves

Experience in cold call sales is a plus
Prior experience in parts sales is a plus
Experience in material handling equipment sales is preferred

Responsibilities

Develop and execute market strategy
Attain and or maintain desired market position with assigned territory accounts
Make necessary sales and support calls, presentations, and communication of issues between corporate, retail network and customer
Increase aftermarket equipment sales and profits
Must be able to effectively identify, communicate and work through customer problems, issues, and opportunities
Call on current as well as potential customers
Develop strategic plans and work with local management to ensure growth of assigned service accounts including rental customers
Consistently deliver timely follow-up with customers, managers and staff making communication a top priority