Sales Development Representative Mid-Market
About The Position
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Amex GBT's mid-market segment is a major growth engine for North America, representing small-to-medium enterprises with active travel spend and growing programs. This role is the volume-and-velocity engine driving that growth, owning a territory of SME and mid-market accounts. You'll partner with sales counterparts to identify opportunities and convert conversations into qualified pipeline at the pace the segment demands.
Requirements
- Genuinely willing to make multiple phone calls every day
- Self-directed and resourceful—comfortable navigating ambiguity and prioritizing independently
- Strong partner to the field—you see the AE as a teammate and bring alignment
- Confident and effective on the phone—you can open conversations, handle objections, and move toward clear next steps
- Coachable and growth-oriented—you welcome feedback and want to improve daily
Responsibilities
- Own a defined portfolio of small and medium-sized enterprises and mid-market clients across North America.
- Build target lists, identify decision-makers, and complete outbound cadences to generate qualified meetings.
- Execute phone-first prospecting with multiple daily calls, leveraging tools to drive high connect rates and layering personalized email and social touches
- Build strategic multi-touch cadences across channels that earn attention from busy buyers—knowing which accounts need more touches, different angles, or to move on
- Manage your own pipeline buckets with discipline—tracking callbacks, nurtures, and active conversations to ensure every interaction has a defined next step
- Partner strategically with your Account Executive on territory planning, account prioritization, and warm handoffs to ensure pipeline converts
- Navigate your territory, tools, and day with independence, making smart prioritization calls and owning your process
Benefits
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- Connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
